Join Our Team as a Customer Service Administrator! Do you thrive in a fast-paced environment and enjoy multitasking? If so, we invite you to apply for the Customer Service Administrator position at our client's dynamic organisation! What You'll Do: As a key member of the team, you will be responsible for ensuring our customers receive outstanding service and support. Your daily tasks will include: Invoicing Daily Orders: Ensure accurate and timely invoicing for customer orders. Order Tracking: Monitor daily orders for customers and obtain Proof of Delivery (POD) efficiently. Order Processing: Promptly process orders received via email, customer portals, and Teams using Sage. Back Order Management: Manage orders that are yet to be fulfilled, keeping customers informed. Cash Payments Processing: Handle cash payments seamlessly through online Sage Pay. Daily Reporting: Send daily shipping reports to corporate customers to keep them updated. Email Management: Oversee two busy email addresses, ensuring prompt responses. Lost Parcels Investigation: Investigate lost parcels and liaise with couriers until resolution. Collaboration with Sales Team: Work closely with a busy Sales Team, accommodating their unique requirements. Account Setup: Set up new customer accounts and perform necessary security checks. Spreadsheet Updates: Update spreadsheets for Accounts regarding cash and factored payments. Liaison with Logistics: Maintai...