Are you
passionate about delivering exceptional guest experiences in the vibrant world
of hospitality? We're thrilled to offer an exciting opportunity for a Food and
Beverage Supervisor to become a key member of our highly successful team at the
prestigious Dorset Square Hotel.
Role Overview:
As a Food and
Beverage Supervisor, you'll play a pivotal role in ensuring the smooth and
seamless operation of our restaurant and bar. Collaborating closely with senior
management and our dedicated team, your primary focus will be to exceed guest
expectations by delivering outstanding customer service with finesse and flair.
Responsibilities:
* Oversee the day-to-day management and
operations of the restaurant and bar
* Foster strong and professional relationships
with our valued guests
* Address guest concerns effectively, liaising
with the management team as needed
* Ensure compliance with all relevant
regulations and standards
* Collaborate closely with the management team
to maintain high service standards
* Conduct informative daily briefings to keep
the team aligned and motivated
* Champion staff retention initiatives to nurture
a positive work environment
What you need:
* Previous experience as a Restaurant or F&B
supervisor in a fast-paced, luxury venue
* Genuine passion for Food and Beverage, with
extensive knowledge of quality products and ingredients
* Strong understanding of market trends and
competitors
* Proven ability to lead, motivate, and develop
a team to achieve excellence
* Exceptional communication skills and keen
attention to detail
What
We Offer:
* Competitive hourly rate of £18.00 to £19.50, inclusive of service charge.
* Access to Stream our
financial wellbeing app. Stream your accrued earnings before pay day,
benefit from everyday savings and real time financial coaching.
* Health cash
plan (including contributions towards dental, optical, alternative
and complementary therapies)
* Discounted cinema tickets,
gym membership, travel, retailers and restaurants
* Complimentary meals on shift
* Referral bonus scheme for
recommending top talent
* Flexible scheduling without
split shifts
* Dry cleaning service for
work attire and discounted personal dry cleaning
* Enhanced holiday allowance
based on length of service
* Season ticket loan for
convenient commuting
* Ongoing training,
professional development, and fully funded English lessons
* Regular social events, team
activities, and fitness sessions
* Benefits like cycle to work
scheme and annual long service awards
* One allocated paid day per
year for volunteering work
* Exclusive discounts at
Design Hotels, staff sales, spa discounts, and product perks
* And much more!!
Why join Firmdale Hotels?
Firmdale Hotels is an international, award winning
group of 11 luxury hotels and 10 bars and restaurants in London and New York.
World renowned for their unique interiors and exceptional service, the hotels
are trailblazers in hospitality and design.
We are delighted to have been recognised by the
hospitality and travel industries for the great work our teams have
achieved. To name a few of our recent awards and accolades:
* Proud winners of
The Times Best Places to Work for both 2024 and 2025
* The Kings Award for Enterprise 2024 for
outstanding contribution to International Trade
* Manager of the Year – Helle Jensen –
Cateys 2024
* Food & Beverage Manager of the
Year - Pedro Paulo - Hotel Cateys 2024
* Hotel Chef of the Year Finalist - Jamie
Atkinson - Hotel Cateys 2024
* Haymarket Hotel & The Soho Hotel –
One AA Rosette for Culinary Excellence and AA Breakfast Award 2025
* Covent Garden Hotel – One AA Rosette for
Culinary Excellence 2025
* Dorset Square Hotel – AA Breakfast Award
2025
* Ham Yard Hotel, Covent Garden Hotel and
Haymarket Hotel – Two Michelin Keys 2024
* Charlotte Street Hotel, The Soho Hotel,
Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024
* Ham Yard Hotel - two AA Rosettes for
Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA
Breakfast Award
* Dorset Square Hotel – One AA Rosette for
Culinary Excellence, The Potting Shed, 2024
* Warren Street Hotel - Travel &
Leisure ‘IT List’ best hotels in the world
* Whitby Hotel, Crosby Street and Warren
Street - Michelin keys
* Number Sixteen - Best Boutique Hotels in
London, The Times, 2024.
You can see a full list of our awards and accolades
here: https://www.firmdalehotels.com/b/awards-accolades/
Join us at
Firmdale Hotels, where your passion for hospitality will thrive, and your
career aspirations will flourish. Apply now to become a valued member of our
dynamic team!
Firmdale Hotels
welcomes applicants from all backgrounds and is committed to an inclusive
workplace. Please let us know if you need adjustments during the recruitment
process.
In line with the Asylum and
Immigration Act 1996, we do require all applicants to have the eligibility to
live and work in the United Kingdom. Documentation will be required at
interview stage.