Overview
This temporary Administrator / Customer Service role in Airdrie is ideal for someone with a passion for providing excellent customer support and ensuring smooth administrative operations. The position requires strong organisational skills and a focus on delivering high-quality service in the transport & distribution industry.
Client Details
This opportunity is with a medium-sized organisation operating within the transport & distribution sector. The company prides itself on delivering efficient services and maintaining a professional approach to its operations.
Responsibilities
* Provide excellent customer service by handling queries via phone and email.
* Maintain accurate records and update internal databases as required.
* Coordinate with team members to ensure timely resolution of customer issues.
* Process and manage documentation related to transport & distribution operations.
* Assist with scheduling and tracking shipments to ensure on-time delivery.
* Support the management team with general administrative duties.
* Monitor and report on customer satisfaction metrics.
* Ensure compliance with company policies and industry regulations.
Qualifications
* Previous experience in an administrative or customer service role, ideally within the transport & distribution industry.
* Proficiency with standard office software, including Microsoft Office Suite.
* Strong organisational and multitasking skills.
* Excellent communication skills, both written and verbal.
* A proactive approach to problem-solving and attention to detail.
* The ability to work effectively as part of a team in Airdrie.
Job Offer
Hourly pay of approximately £13 to £15.40, depending on experience.
A temporary contract offering flexibility and the opportunity to gain valuable experience.
The chance to work in a supportive and professional environment.
Exposure to the transport & distribution industry in AirdrieIf this Administrator / Customer Service Temp role aligns with your skills and interests, we encourage you to apply today
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