Company Description
Our mission at
Company Description
Our mission atIbis Cambridge Central Stationis to create memorable moments for our guests, by connecting hearts from arrival to farewell. If you have a passion for hospitality and love making people feel welcome, we want YOU to be part of our Team.
Job Description
As our next Receptionist, you will:
* Welcome guests to the hotel and ensure service is handled excellently.
* Register guests and process payments.
* Update guest information in the system.
* Take and confirm reservations for guests.
* Answer any queries guests may have regarding in-house facilities and local tourist information.
* Deliver excellent service to customers and ensure quality standards are consistently met.
* Maintain clean and organized work areas.
* Handle guest complaints and remarks promptly, providing timely responses.
* Pay close attention to detail and ensure quality in all aspects of your work.
* Be open to embracing change and adapting to new circumstances.
Qualifications
What Are We Looking For?
* A friendly, guest-focused personality with a passion for hospitality.
* Experience in hospitality is preferred but not required.
* Ability to work independently and manage shifts responsibly.
* Strong communication skills and a problem-solving mindset.
* Ability to cope well under pressure.
* Availability to work weekdays and weekends.
Additional Information
Why Join Us?
* Competitive salary and benefits package, including pension, additional holidays with service, a “Recommend a Friend” program and Employee Advisory Service.
* Flexible rota.
* Discount Card for Accor Hotels Worldwide.
* Complimentary stays in UK hotels (Free Bonus Breaks Vouchers, subject to availability and T&C).
* Opportunities for career growth and international development.
* Apprenticeship opportunities.
* A one-night stay experience to help you understand guest needs.
* A supportive work environment with an engaging team culture.
A little more information:
To help you navigate your role, and support your success you will be trained in all front of house related functions and the safety of the property and people.
By joining us as a Receptionist, you will become part of a friendly team of40talents.
To ensure you can best welcome and care for our guests you will need to be fluent in English.
Understanding things from our guest’s perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand.
Ready to discover more? Get in touch with us. We would love to hear from you.
One more thing…
By working at theIbis Cambridge Central Station,you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Part-time
Job function
* Job function
Other
* Industries
Broadcast Media Production and Distribution
Referrals increase your chances of interviewing at IBIS by 2x
Sign in to set job alerts for “Hotel Receptionist” roles.
Cambridge, England, United Kingdom 1 week ago
Cambridge, England, United Kingdom 2 weeks ago
Cambridge, England, United Kingdom 2 months ago
Cambridge, England, United Kingdom 1 day ago
Cambridge, England, United Kingdom 1 day ago
Cambridge, England, United Kingdom 3 days ago
Cambridge, England, United Kingdom 3 days ago
Cambridge, England, United Kingdom 1 week ago
Hinxton, England, United Kingdom 1 day ago
Cambridge, England, United Kingdom 2 weeks ago
Bassingbourn, England, United Kingdom 1 day ago
Cambridge, England, United Kingdom 21 hours ago
Cambridge, England, United Kingdom 3 days ago
Huntingdon, England, United Kingdom 1 week ago
Postgraduate Office Admissions Administrator
Cambridge, England, United Kingdom 2 weeks ago
Cambridge, England, United Kingdom 1 week ago
Cambridge, England, United Kingdom 2 weeks ago
Cambridge, England, United Kingdom 2 weeks ago
Cambridgeshire, England, United Kingdom 1 day ago
Cromer, England, United Kingdom 1 week ago
Cambridge, England, United Kingdom 1 week ago
Cambridge, England, United Kingdom 1 week ago
Cambridge, England, United Kingdom 2 days ago
Croydon, England, United Kingdom 2 days ago
Cambridge, England, United Kingdom 2 weeks ago
Cambridge, England, United Kingdom 2 weeks ago
Cambridge, England, United Kingdom 2 days ago
Cambridge, England, United Kingdom 3 days ago
Personal Assistant to Research Unit Director (Part Time, Fixed Term)
Cambridge, England, United Kingdom 2 weeks ago
Comberton, England, United Kingdom 3 weeks ago
Personal Assistant to Head of Department
Cambridge, England, United Kingdom 3 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr