Retail Account Project Manager
Swindon area, up to £45,000 plus bonus. 8.30am-5.30pm Monday-Friday. Permanent.
Acorn by Synergie is recruiting for a Shop Fit Out Account Manager for a forward-thinking retail fit-out company. Applicants must have a background in shop fit out managing retail projects onsite.
Key Duties
* Maintain and develop strong relationships with new and existing clients and client-appointed partners.
* Ensure professional dialogue with clients and partners to a high standard expected of a client-facing role.
* Maximise client opportunities including managing enquiries, key cost documents and settling financial accounts within agreed timescales.
* Monitor and ensure accuracy of all client pricing documents.
* Review client templates to ensure all project elements are captured and priced correctly.
* Review and produce project final accounts and negotiate where necessary.
* Audit all new business estimating relating to assigned client accounts.
* Apply commercial judgement to ensure estimates, quotes and tenders secure new business.
* Work collaboratively with internal teams and suppliers to ensure project success.
* Support account tendering and produce successful tender documents and pricing.
* Liaise with clients and business partners on commercial position.
* Manage all assigned client projects to the highest standards.
* Oversee prototype development and manage client expectations.
* Monitor project quotations for accuracy against drawings and schedules.
* Manage stock levels to ensure efficiency and commercial performance.
* Agree final accounts with clients, subcontractors and suppliers.
* Produce accurate weekly reports on project quotation and final account status.
* Improve cost of sale and maintain margins within subcontract and labour categories.
* Report on targets and effectiveness of activity.
* Audit new business estimates for commercial competitiveness.
* Monitor pricing rates to ensure commercial viability.
* Maintain effective communication across all areas of the role.
* Establish tactical and strategic needs within the scope of the role.
* Update business sales forecast documents monthly.
* Comply with company protocols, standards and ethos.
Requirements
* Strong evidence of managing retail shop fit out projects.
* Strong liaison and relationship management skills.
* High standard of written and verbal communication.
* Ability to apply sound commercial judgement and negotiation skills.
* Recognised qualification or suitable experience in client account management.
* Experience within retail interiors and display equipment managing key retail clients.
* Ability to interpret drawings, schedules, bills of material, quantity analysis and client control documents.
* Understanding of working methods within various tendering processes.
What We Offer
* Up to £45,000 salary plus bonus.
* Hybrid working (two days from home, three office based).
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