We are seeking a dedicated and proactive Housing Options Officer to join a busy and customer-focused Housing team within a local authority in Essex. In this vital front-line role, you will support individuals and families experiencing housing difficulties, assessing their needs and providing specialist advice on the full range of housing options available. Where homelessness cannot be prevented, you will carry out detailed investigations under Part VII of the Housing Act 1996 (as amended) and issue clear, legally sound s184 decision letters. Your responsibilities will include delivering comprehensive advice both in person and by telephone, participating in the Housing Options duty rota, completing and monitoring Personalised Housing Plans, and taking active steps to prevent and relieve homelessness. This may involve negotiating with landlords or mortgage providers, making referrals to partner agencies, and helping customers access suitable accommodation such as social housing, private rentals, supported housing or shared ownership schemes. You will work closely with Social Care teams, health providers, registered providers and voluntary organisations, attending case conferences and supporting outreach services as required. This role requires 2-3 days per week on site, with full-time on-site attendance during initial training. How to Apply If you are interested in this role and meet the criteria above, please send us your applica...