We are seeking a skilled and experienced Sales Administrator to join a small sales and operational team located in Stone. The successful candidate will be responsible for generating quotations, processing customer orders, and building strong relationships with customers. A team player who can work independently, take initiative, and has leadership qualities. The Company The company was established in 1984 and has an excellent reputation for its customer service and quality products. The company provides brush strips and seals to a range of domestic customers and trade clients both UK and International. Key Responsibilities: * Build and maintain strong relationships with customers, ensuring a high level of service in line with company standards. * Provide comprehensive administrative support * Assist in achieving business objectives by achieving set sales goals and supporting general operations and ensuring smooth workflows. * Prepare accurate quotations and sales orders. * Manage and update the quote log to improve conversion rates and maintain an accurate sales pipeline. * Process sales transactions and manage the order book efficiently. * Perform general office duties such as managing correspondence, handling emails, scanning documents, and proofreading. * Handle incoming phone calls and emails promptly and courteously, directing them as appropriate or handling enquiry directly. * Assist with pricing management, inclu...