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Job Overview
We are looking to recruit experienced, hardworking and motivated individuals to join our friendly Emergency Department (ED) Team! Our ED Team are focused on the delivery of safe, high quality care, whilst putting the needs of our patients at the front of all that they do. We’re one of two designated Major Trauma Centres in the Southwest, working closely with a network of local unit trauma units to provide specialised trauma care & rehabilitation to patients with multiple serious injuries. Our Emergency Zone is purpose-built to aid patient flow, transfer, and treatment, it comprises of our ED and Acute Medical unit. The role includes working alongside nursing staff in all areas of the ED, as well as working both day and night shifts; subsequently the applicant must be flexible in order to meet the needs of our patients and the department. The successful candidate should be enthusiastic about their ongoing development as you will be expected to become competent in extended roles such as plastering, trauma scribing and link roles.
Why apply?
Our ED Team are focused on the delivery of safe, high quality care, whilst putting the needs of our patients at the forefront of all that they do! Our Emergency Zone is purpose-built to aid patient flow, transfer, and treatment, it comprises of our ED and Acute Medical unit. The role includes working alongside nursing staff in all areas of the ED, as well as working both day and night shifts; subsequently the applicant must be flexible in order to meet the needs of our patients and the department.
Previous applicants need not apply
Main duties of the job
A Senior Healthcare Support Worker is a core member of the team delivering direct care to patients and supporting registered practitioners to deliver high quality, compassionate health care to people in accordance with assessed needs and a care plan. You will carry out a range of clinical and non-clinical healthcare, or therapeutic tasks, under the direct or indirect supervision of the registered healthcare practitioner, in accordance with the Trust values. There will be opportunities to develop your knowledge and skills, specific to your needs. Training will be provided to ensure you have the required core skills and skills set specific to your area of work. You will also be supported to obtain your care certificate if you do not have this qualification.
Detailed Job Description And Main Responsibilities
Nursing Care
* Obtain consent prior to giving care in accordance with Trust policies.
* Duties are delegated to you in line with care plans.
* Not all duties are routine, and you will need to use your knowledge, experience and understanding to take decisions within your area of responsibility.
* Carry out a range of clinical duties with minimal / no supervision, including for example, blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring, collection and testing of urine samples / faecal samples / sputum samples and wound swabs ensuring delivery of high-quality patient care at all times.
* Participate in patient assessment providing high quality holistic patient care and escalating concerns about patients to other clinical staff.
* Practice safe standards of care to patients following Trust guidelines and policies and be able to concentrate for periods throughout the day with occasional interruptions.
* Provide clinical care in accordance with the infection prevention and health and safety policies and procedures.
* Maintain the work environment in line with Trust infection control and patient safety policies.
* Develop the skills to actively facilitate self-care and independence with patients.
* Promote health education specific to the clinical area and in line with national and local policies.
* Maintain accurate records relating to communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care demonstrating a range of appropriate communication skills.
* Ensure equipment and stores are well maintained, taking appropriate action if the equipment is faulty.
* Work effectively as part of a team.
Training
* Undertake the Trust’s corporate and local induction and maintain your learning and compliance with training requirements for your role.
* Complete mandatory training. This will vary depending on area of work.
* Attend In-service Training.
* Successful completion of the Care Certificate if applicable.
Professional
* Demonstrate ability to access Trust policies and procedures and comply with those relevant to role.
* Act, at all times, in a manner which demonstrates respect for privacy, dignity and confidentiality.
* Embrace the Trust values and work in an inclusive way.
* Act within limits of competence, ensuring actions support care, protection, and wellbeing.
* Responsible for maintaining own skills, knowledge, and competence for the role.
* Ensure all mandatory training is undertaken in line with Trust policy.
* Participate in team discussions / meetings as an integral member of the team.
* You are accountable for your work and for reviewing the effectiveness of care provided. Adapting, or escalating as required.
* To support or guide the healthcare support worker.
Administration
* Competent in the use of IT systems within the workplace environment.
* Participate in the induction and orientation of newly appointed staff, learners and other visitors to the department.
* Comply with Trust policy regarding information governance and the care of patient property.
Person specification
Education/Training/Qualifications
* One of the following: Level 3 RQF, SCQF; City and Guilds 3; NVQ 3; BTEC National Diploma; Equivalent experience (minimum of 12 months); GCSE grade A- C (grade 4 and above) or equivalent in English; GCSE grade A- C (grade 4 and above) or equivalent in Maths; Completion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker); Equivalent experience.
Desirable criteria
* Completion of relevant Band 3 clinical skills training ie. venepuncture and physiological measurements.
Work Experience
* At least 12 months experience of working in a health or social care setting.
* Experience of working in an hospital/ acute healthcare setting.
* Evidence of ability to work as a member of a team.
* Good time management skills and prioritising work.
* Understands and committed to a caring approach to patients & relatives.
Knowledge/Skills/Abilities
* Effective and appropriate communication skills both written and verbal.
* IT skills, basic word, Email, keyboard skills.
* Able to complete appropriate documentation accurately.
* Demonstrate an awareness of healthcare work and policies and procedures.
If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.
Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.
If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel 0117 414 1151.
North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.
At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.
Please note that stringent pre‑employment checks are undertaken on all successful applicants prior to commencement in post.
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