THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.
SALARY: £14-15 per hour, inclusive of TRONC.
HOURS: 25 hours, 7am-midday, 5 days in 7, including weekend.
ABOUT US
The Wild Rabbit in Kingham is a fine dining restaurant and boutique hotel in the heart of the Cotswolds. Recognised in the Top 50 Gastropubs, the Top 50 Boutique Hotels, and awarded 3 AA Rosettes, The Wild Rabbit blends culinary excellence with warm, authentic hospitality.
Each day you will be a key member of our Breakfast team. Serving our range of artisanal teas and coffees to hotel guests. This is a fantastic opportunity for someone who thrives in a calm, guest-focused environment and enjoys creating memorable experiences through warm hospitality.
You'll ideally have worked in a restaurant setting before and come with a bright, warm, and welcoming mentality. Our fine dining pub features seasonal farm to fork dishes in a relaxed and warm setting, and as a member of our team you will be an ambassador for the Daylesford brand and offer an engaged service to our clientele.
YOUR RESPONSIBILITES
DRINKS
* Proficiency in the understanding and craft of different types of coffees (e.g. Americano, Latte).
* Understanding the texture and temperature of milk required for each coffee.
* Understanding the calibration of the grinder and espresso machine and general espresso machine maintenance.
* Have full knowledge of the ingredients to give accurate allergens advice.
* Bar preparation and cellar/bar deep cleaning.
SERVICE
* To always adhere to the agreed steps of service
* Ensure service provided to guests is of the highest quality
* Be proficient in waiting tables in the restaurant and bar floor/terrace depending on the needs of the business
* To keep a constant attentive eye to the timing and flow of service at the bar tables
* To constantly seek to proactively assist guests in the bar seated area, without waiting for them to stand up and seek for help
* To anticipate all possible complaints and attempt to resolve them in the first instance - Report/escalate any potential issues or complaints to the Manager on duty
SKILLS & REQUIREMENTS
* To deliver personalised, exceptional customer service, anticipating guest needs and ensuring a memorable experience.
* A strong knowledge of premium spirits, wines, and ingredients, with the capability to make informed recommendations and educate guests.
* Meticulous in presentation, from crafting drinks to maintaining the bar's cleanliness and organisation, ensuring every aspect meets the luxury environment's high expectations.
* Ability to thrive in a fast-paced, high-pressure setting while maintaining composure, ensuring efficient service and guest satisfaction during peak times
PERKS & BENEFITS
* Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day one.
* Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.
* Private Medical: We offer subsidised private medical insurance through Bupa.
* Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.
* Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
* Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.
About gratuities & service charge:
* Gratuities (tips) are paid on a pro-rata basis.
* It is estimated that in 2025, our full-time employees can expect to receive in the range of £3,500 in addition to their annual salary.