Overview
The Bartender is the stepping stone…..the first area of service for the guests before arriving at their tables. It is essential to provide the guests with a positive experience before they step out of the bar. As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision-maker, memorabilia curator and musician (at heart).
Responsibilities
Basic functions of the Bartender include:
* Making drinks to spec recipe
* Demonstrating responsible alcohol service
* Serving food
* Handling cash & other forms of payment
* Making proficient sales transactions - using a point-of-sale system
* Properly checking I.D.s – in line with EU/UK mandatory licencing laws (and Challenge 25)
* Maintaining proper cash drawer balances
* Directing guests to areas/restrooms
* Demonstrating impeccable product knowledge
* Suggestive selling - using proven techniques
* Maintaining a clean and organized bar area
* Maintaining proper product pars – through bar pulls & inventories
* Stocking liquor, beer, wine and glassware throughout the shift
* Properly labeling, dating, covering and refrigerating prepped items for the bar
* Maintaining a proper 3-compartment sink – properly sanitizing equipment, utensils, and glassware
* Performing opening, closing & side duties – setting up/breaking down the bar, cleaning glass/countertops, sweeping the floor, etc
* Answering questions - accurately and politely
* Creating memorable experiences
* Entertaining guests to create "Raving Fans"
Qualifications
Job Requirements include:
* Performing duties which require bending, reaching, lifting & standing for long periods of time
* Maintaining a well-groomed appearance ("having a plan")
* Following all uniform guidelines
* Practicing all safety & sanitation standards
* Recycling products, where possible
* Remaining calm in a hectic, fast-paced atmosphere
* Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency
* Displaying a positive and outwardly friendly attitude toward guests
* Maintaining HRC's 5 core Values and Mission Statement
#indeedeuk