We're seeking an Ward Administrator/Receptionist to join us in Sapphire Ward. This is an important front-line role, providing high-quality administrative and reception support within a busy inpatient ward environment.
Sapphire Ward is a 20 bedded Acute male ward for 18-65 yrs of age. You will be the first point of contact for patients, visitors and staff, playing a key part in ensuring the smooth day-to-day running of the ward and supporting the delivery of safe, effective patient care.
Main duties of the job
* Act as the first point of contact for the ward, welcoming patients, visitors and staff, managing telephone enquiries and monitoring emails to ensure timely responses.
* Provide comprehensive administrative and clerical support to the ward team, including preparing admission documentation, information packs and meeting materials.
* Maintain accurate patient records by updating ward status boards, bed states, admissions, discharges and uploading documentation to the electronic patient record system.
* Coordinate operational tasks such as booking patient transport, ordering ward supplies through e-procurement systems and reporting estates, IT and equipment faults.
* Support ward governance and safety processes, including maintaining confidentiality, assisting with fire safety checks, taking meeting minutes and providing cover for colleagues when required.
For full responsibilities please read the attached job description.
About us
Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the "candidate guide to making an application" and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.
As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"
Our values are: "Caring, safe and excellent"
We offer a wide range of benefits designed to support your career and wellbeing. These include:
* Excellent opportunities for career progression
* Access to tailored individual and Trust wide learning and development
* 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
* NHS Discount across a wide range of shops, restaurants and retailers
* Competitive pension scheme
* Lease car scheme
* Cycle to work scheme
* Employee Assistance Programme
* Mental Health First Aiders
* Staff accommodation (please note waiting lists apply)
* Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Job responsibilities
General Duties
* Attend annual Fire Awareness refresher training in line with Trust requirements.
* Complete all mandatory and statutory training as required by the Trust.
* Participate in an annual appraisal and Personal Development Review (PDR), contributing to agreed objectives and development plans.
* Attend relevant IT and systems training as required, including (but not limited to) RIO, HealthRoster, Procurement systems and Smart Card Manager.
* Undertake any other duties that are appropriate to the role, following discussion with the line manager
We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.
The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview.
We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.
Person Specification
Skills
* English Maths and IT Skills and Knowledge
* Communication
* Organisations skills
Experience
* Previous administrative experience
* Understanding of ordering and budgeting
Structure
* Able to organise and embed effective systems
* Able to prioritise and respond in a timely manner
* Able to remain up to date with training
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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