Job Description
Costa Coffee Shop Store Manager
Contract: Healthcare
Location: Worcester, WR5 1DD
Hours of work: 37.5
Contract Type: Permanent
We’re looking for a Store Manager to lead one of our Costa Coffee stores. As the face of Costa, you’ll be responsible for ensuring every customer enjoys an unbeatable coffee experience, while driving your store’s performance to achieve its targets.
This is a hands-on leadership role where you’ll motivate, train, and support your team to deliver excellence every day.
Job Description
You’ll take ownership of the store’s success, balancing operational standards, team engagement, and customer satisfaction. From managing stock and cash to overseeing health and safety, you’ll ensure the store runs smoothly and efficiently, all while championing Costa’s values and creating a positive environment for your team and customers.
Key Responsibilities
1. Lead, motivate, and develop the store team to deliver outstanding customer service.
2. Manage financial and operational performance to achieve targets.
3. Ensure brand standards and policies are consistently upheld.
4. Oversee st...