Base pay range
The HR Operations Manager role leads our core HR services, including HR Administration, Payroll, Expenses and Benefits, that we deliver to the business. Reporting to the Head of HR, this role plays a key part within our HR leadership team and is a visible business partner to our senior leaders.
Key duties will include:
* Manage the onboarding, offboarding and employee changes processes across the employee lifecycle
* Partner with third‑party suppliers, including for our HRIS, benefits broker, benefits providers and legal services
* Oversee the administration of employee benefits programs
* Oversee the annual corporate benefit renewals for our Group Life Assurance, Group Income Protection and Private Medical Insurance policies
* Check the monthly payrolls before submission to the Finance Director
* Build and implement strategic projects aligning with HR and business strategy (e.g., HRIS implementation, process automation)
Alongside operational aspects, there are opportunities to lead key projects to develop employee experience, automate processes and embed culture and values.
You will line‑manage a team of 3 HR Administrators, a Payroll Lead and a Payroll Administrator to develop policies, procedures and best practices.
What We Expect Of You
* Proven experience managing multiple projects simultaneously with strict deadlines and a growth mindset
* Up‑to‑date knowledge of industry trends and regulatory changes affecting HR and payroll operations, ensuring compliance with legislation
* Strong leadership, relationship management and collaboration skills as a senior business partner
* CIPD qualified to level 5 or equivalent experience is preferred
* High level of integrity and discretion when handling confidential information
* Experience managing payroll processes and systems, preferably with in‑house payroll software
* Analytical mindset with ability to analyse data, identify trends and make data‑driven decisions
What Matters Most In This Role
This position is key to ensuring the business delivers compliant projects under UK employment law, HMRC regulations, pension scheme rules and GDPR data protection requirements.
Strong people‑leadership skills are essential to coach, guide and develop the HR Operations team for high quality service and continuous improvement.
Building relationships with key stakeholders, including the Management Board, Equity Partners, Directors and Heads of Department, as well as Finance, IT, Compliance and Legal functions.
Why Workman?
* Hybrid working model with at least three days in the office
* Core working hours with added flexibility
* Annual CIPD membership paid
* Discretionary annual bonus and salary reviews
* Healthcare, life insurance & wellness programme
* Long‑service holidays, birthday off and an extra day between Christmas and New Year
* Lifestyle benefits such as gym membership, cycle‑to‑work, holidays, etc.
* Social events throughout the year, including a firm‑wide Christmas party
* Generous referral bonus
About Workman
As the UK’s leading independent commercial property management specialist, Workman has an enviable position within the property industry.
We are proud of our longstanding relationships with many clients, some of whom we have worked with for more than 25 years. Our clients include leading institutional and sector‑specialist investors, private property companies, public sector bodies and overseas investors.
We pride ourselves on the calibre of our employees and their unique skills.
Equal opportunities
We are an equal opportunities employer, committed to recruiting a diverse workforce in accordance with the Equality Act 2010.
This job description does not form part of your contract of employment and the duties may be amended from time to time.
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