We’re looking for an experienced Operations Administrator to join a friendly, supportive team within a company that truly prides itself on its family-like work culture. As a leader in their industry, they offer a welcoming environment where your administrative expertise will play a key role.
Key responsibilities for a Operations Administrator:
* Monitoring a shared inbox and taking ownership for enquiries relating to your customers.
* Processing orders for bulk, independent and dropship customers.
* Processing orders using the inhouse system.
* Using in house system to arrange bookings and processing delivery notes to the warehouse.
* Dealing with inbound calls and emails from retail and end consumer enquiries.
* Liaising with the Shipping team and advising customers of amendments to delivery dates.
Key Skills for a Operations Administrator:
* Strong administrative experience.
* Excellent attention to detail.
* Effective written and verbal communication skills and able to communicate in a clear, well structured, concise manner.
* Confident and professional telephone manner.
* Ability to learn multiple customer IT systems.
Key benefits for a Operations Administrator:
* 22 Days holiday plus bank holiday, increases with service
* Pension
* Onsite Parking
* Discount on products
* Company lunches
* Company events (Summer & Christmas)
If you're looking for an exciting opportunity to further your career in administration, we’d love to hear from you. Apply today