Business Analyst – Transformation & Technology Delivery About the Role We are seeking a methodical and delivery-focused Business Analyst to act as the bridge between business stakeholders and technology delivery across a multi-entity professional services organisation. You will be responsible for gathering, analysing, and documenting business requirements, shaping technology solutions, and ensuring that each change initiative, implementations through to process optimisation — delivers measurable business value. This is a high-impact, hands-on role for an analytical thinker who thrives at the intersection of business, finance, and technology, turning complex objectives into structured, actionable outcomes. Key Responsibilities Partner with business and teams to elicit, analyse, and document requirements, translating business needs into functional and technical specifications. Use structured business analysis methodologies (e.g., BABOK, BCS, Agile BA) to create comprehensive requirements catalogues, capturing both as-is and to-be processes. Facilitate workshops, interviews, and process-mapping sessions across finance, HR, compliance, and operational functions. Develop functional and non-functional specifications, ensuring alignment with business goals, regulatory requirements, and audit standards. Collaborate with the Project Manager to define project scope, deliverables, success criteria, and business cases. Map current workflows, identify gaps, and recommend process and system improvements. Support vendor evaluation, solution design, and implementation for industry aligned and reporting systems. Lead User Acceptance Testing (UAT) — develop test plans, scripts, track issues, and ensure solutions meet business expectations. Produce detailed documentation, including process maps, data flows, and user guides for post-launch adoption. Contribute to business case development, ROI tracking, and benefits realisation for technology investments. Ensure consistency, traceability, and compliance in requirements management across projects and systems. About You Proven experience as a Business Analyst in multi-entity or multi-division environments, with exposure to finance, HR, or operational systems. Strong track record in requirements gathering, business process design, and end-to-end system change delivery. Experienced in building requirements catalogues and using recognised methodologies such as MoSCoW, Volere, BABOK, or Agile user stories. Skilled at mapping as-is and to-be processes, conducting gap analyses, and translating complex workflows into actionable solutions. Comfortable engaging with executives, business stakeholders, and technical teams to deliver measurable outcomes. Familiar with financial and regulatory frameworks (FCA, AML, client due diligence) preferred. Skills & Competencies Soft Skills Strong analytical and structured problem-solving abilities. Excellent facilitation, communication, and presentation skills. Detail-oriented, organised, and able to manage multiple priorities. Skilled in building trusted relationships across Finance, IT, and Operations. Passion for continuous improvement and technology-enabled transformation. Technical Skills Proficient in requirements and modelling tools (Visio, Lucidchart, Miro, Jira, Confluence). Skilled in documenting use cases, user stories, acceptance criteria, and process maps. Familiarity with data governance, security, integration principles, and basic SQL/reporting for validation. Core Strengths Analytical Thinking: Clarifies complex requirements using structured approaches. Stakeholder Management: Builds consensus across multi-level teams. Business Acumen: Understands finance, HR, and operational workflows. Change Enablement: Supports adoption through training, testing, and communication. Collaboration: Works seamlessly with project managers, developers, and vendors. Quality Assurance: Ensures solutions meet business and compliance standards. Education & Experience Bachelor’s degree in Business, IT, Accounting, or related discipline. 3–5 years’ relevant experience as a Business Analyst. Professional certification preferred (BCS BA Diploma, IIBA CBAP, or Agile BA). Why Join This is a high-impact role where you will influence the success of multi-entity technology and transformation initiatives. You’ll have visibility with senior leaders, autonomy to shape solutions, and the satisfaction of seeing your analysis and designs translate into real-world business improvements.