Permanent opportunity for a Debt Controller Administrator
Join a dynamic team based in Cardiff centre, where you'll play a key role in supporting the procurement and managing debt resolution for a range of established and long term clients. This is a fantastic opportunity for someone with experience in utilities, credit control, or accounts payable who enjoys problem-solving, data accuracy, and working in a fast-paced team environment. This role offers hybrid working of 2 home and 3 office based.
What You'll Do:
* Reconcile debt and resolve objections to ensure smooth contracting with suppliers.
* Liaise with suppliers, clients, debt collectors, and solicitors to manage outstanding balances.
* Upload contracts and maintain accurate data in the management software.
* Maintain accurate files of internal databases, folders and systems.
* Build strong relationships across suppliers and internal teams to drive quick resolutions.
* Provide regular reporting on debt levels and contribute to management meetings.
* Handle invoice queries, manage manual entries, and support additional projects as needed.
* What You'll Bring:
* Intermediate Excel skills and confidence using the Microsoft Office suite.
* Excellent attention to detail, communication skills, and the ability to stay calm under pressure.
* A proactive mindset and eagerness to learn new systems.
* A keen eye for detail and enjoy investigating and solving issues.
* Strong numeracy skills and a problem-solving approach to data and debt queries.
Please apply for this role ASAP
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.