Position: Relief Solutions Hub Operator Location: UK / Home based Pay Rate: £14.68 per hour Average 42 hours per week Your Time at Work Customer Management: - To support the Business Operations Manager in the general provision of Solutions Hub Services - To provide reporting as required to meet the service standard and demonstrate compliance with the client specification's Key Performance Indicators through Monitoring and update of the Client CAFM systems - To manage and ensure 100% compliance with the manpower requirements of the Sector contracts - To maintain communication and a close working understanding/relationship with Client Facilities Managers & Partner Suppliers such as Fire and Security and Patrol & Response - To work with the other Solutions Hub Operators within your area of responsibility to ensure that the agreed client KPI targets are met through CFAM systems. - Ensure the required management reporting information and client reports are delivered by the Solutions Hub Team, as a whole. - To seek to exceed all quality targets and assist other Operators to do so through ongoing support - To ensure that client additional service requirements, both Physical and manned security are requested and scheduling through the appropriate channels and systems within the agreed timescales. This is to be monitored in areas of responsibility and support and mentoring is to be provided to the other operators to...