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Customer success executive

Chester
Media Contacts Ltd
Customer success executive
Posted: 14h ago
Offer description

Are you a bright graduate with a knack for building relationships? Do you thrive in fast-paced, people-focused environments and want to be part of something dynamic and commercially impactful?


This is a fantastic opportunity to join a leading B2B events business as a Customer Success Executive, supporting high-level clients across international markets. Known for delivering outstanding events and fostering long-term partnerships, this company offers an exciting platform for growth and development.


This role would suit someone who is quick-thinking, highly organised, and passionate about building relationships. If you’ve gained some experience through internships in sales or marketing and are now ready to build a rewarding career in a collaborative, ambitious team — this could be the perfect next move.



Your role as a customer success executive:


* Build and maintain relationships with key corporate clients, ensuring they feel supported and valued throughout
* Coordinate high-value 1:1 meetings between sponsors and senior delegates to maximise ROI and engagement
* Act as the main point of contact for delegate enquiries in the lead-up to each event, providing timely and helpful support
* Manage key admin and logistics tasks with strong time management and attention to detail
* Collaborate with both the sales and customer success managers to ensure smooth delivery and client satisfaction



About you:


* You must be degree-educated, with a strong academic background
* Fluent in Arabic is a bonus but not essential
* Someone who is personable, confident, and naturally enjoys building relationships
* Highly organised with excellent attention to detail
* Thrives in fast-paced environments and works well under pressure
* Previous experience working with corporate clients is highly desirable



What’s in it for you:


* Hybrid working: 2 days in the office and 3 days from home each week
* Opportunities to travel to exciting international destinations as part of event delivery
* Clear and rewarding career progression within a growing, high-performing team
* Generous annual leave allowance to support work-life balance

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