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Service advisor

Sheffield
Vertu Motors
Service advisor
Posted: 30 August
Offer description

Vertu Toyota Sheffield

Here at Vertu Toyota Sheffield, we have a fantastic opportunity for aService Advisorto join our well-established business. If you’re looking to become part of one of thelargest motor retailers in the UK, please take a look at what we can offer you.

We are offering a £30,000 basic salary plus company benefits.

TheService Advisorrole is one of the most exciting and important roles in our dealership. Like us, you understand thatcustomer serviceisn’t just about providing a service – it’s about building warm, trusted relationships. You’ll act as therelationship managerbetween the customer and the workshop, ensuring ourcustomer satisfaction levelsremain outstanding.

You’ll be responsible for:

* Setting customer expectations
* Keeping in touch throughout the service or repair
* Upselling additional products
* Following up to ensure customer satisfaction

For this role, we’re looking for someone withprevious customer-facing service experience– this isessentialto be considered.Customer focus,relationship building, andcommunication skillsare key, along with the ability to work in afast-paced environmentwhile meetingtargets and deadlines.

Previous experience in a similar role would be beneficial but is not essential.

We’re proud to be the motor retailer thatinvests more in our colleagues’ personal developmentthan any other. If you’re successful, you can look forward toongoing training opportunities, a clearcareer path, and a range ofbenefitsyou’d expect from an employer of choice, including:

* 25 days holidayrising with length of service, plus bank holidays
* Online rewards platformwith cashback and discounts at multiple retailers
* Preferential service rates
* Colleague purchase scheme
* Share incentive scheme
* Pension plan
* Enhanced maternity and paternity leave

Apply today to be considered for this vacancy.

If your application is successful, we’ll need to completeemployment checksbefore you start. These may include verifying yourrecent employment,address,credit history, andcriminal record.

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