Field Service Engineer – Epsom, Redhill, Woking
Join SWARCO, the exclusive UK supplier of SKIDATA’s car access control solutions, to shape the future of access across car parks, airports and venues nationwide.
What You Will Do
* Install and configure vehicle and people access solutions as a Field Service Technician.
* Connect, commission and maintain SKIDATA equipment, IT hardware/software, network devices, EV charging and other access‑control devices.
* Ensure solutions operate as specified while delivering reliable maintenance, repairs and top‑class customer service.
* Escalate technical issues to the Technical Services Team and collaborate to resolve them.
* Provide remote hardware and software training via Cornerstone software.
Qualifications
* Proven experience installing, maintaining and troubleshooting IT hardware, software and basic electrical knowledge.
* Experience operating and maintaining access devices, including firmware flashing (Linux) and software configuration.
* Basic knowledge of network technology, TCP/IP protocols and troubleshooting of technical network problems.
* Ability to work in car parks, stadia and construction environments and hold a valid UK driver’s licence.
* Willingness to travel nationally, stay overnight where required, within a specified geographic area.
Benefits
* Personal use of company vehicle.
* Company laptop, smartphone and all required tools and equipment.
* Comprehensive product training and access to the International Training Centre.
* 25 days holiday rising to 28 days (excluding bank holidays).
* Generous employer pension contributions.
* Employee Assistance Programme.
* Additional annual leave for birthdays.
* Employee discounts portal.
* Life assurance.
Equality and Diversity
We are an equal opportunities employer and require candidates to have the right to work in the UK by the start of employment.
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