Salary: £60,000 - 60,000 per year Requirements: Previous experience and understanding of the operation of Security Operation Centres (SOC) and detection/response A strong understanding of basic cybersecurity principles Ability to manage time effectively and deliver tasks independently Excellent interpersonal and communication skills Experience working in/around Security Operation Centres Familiarity with SIEM/EDR/SOAR platforms Good understanding of cloud platforms Basic ability to script Relevant certifications are advantageous (e.g., CREST CPSA, CompTIA Security, CompTIA Network) Responsibilities: Assist with onboarding and understanding customer business risks Work with onboarding consultants to build and maintain Threat Models during live service Serve as the allocated Technical Account Manager for operational matters and proactive management of high-priority incidents Act as a customer advocate within the team Own the operational relationship between customers and our team Assist operational teams in resolving issues during service operations Identify and implement technical enhancements that provide value to customers Act as a Subject Matter Expert to improve service quality and maintain a customer roadmap Technologies: Cloud Network Security More: We are a leading UK-based Managed Security Service Provider (MSSP) looking for an experienced Cyber Security specialist to join our solutions team as a Technical Account Manager. In this remote position, you will play a crucial role in customer service improvements and engagement. We offer a competitive salary of up to £60,000 per annum along with additional benefits. Please note, due to security clearance requirements, candidates must be based in the UK. last updated 10 week of 2026