Key Responsibilities:
* Lead and coordinate daily QA checks and tasks across all shifts
* Oversee foreign-body audits, traceability exercises, label and document verification, weight control and environmental monitoring
* Act as the point of contact for on-shift QA issues, resolving or escalating as required
* Ensure audit readiness by maintaining accurate records, addressing non-conformances and implementing corrective actions
* Deliver onboarding and technical training for new QA Technicians, providing regular feedback
* Work with Production, Engineering and Technical teams to resolve quality issues and support improvements
* Manage initial review and logging of supplier non-conformance reports, liaising on investigations and corrective measures
* Promote food-safety and quality standards through daily engagement with the team and operational colleagues
The Person
Key Requirements:
* Experience in QA within food manufacturing or a regulated production environment
* Previous experience supervising or coordinating shift-based teams
* Knowledge of food-safety standards (HACCP, GMP, BRC)
* HACCP Level 3 and Food Safety Level 3 certification, or willingness to obtain
* Good communication, coaching and problem-solving abilities
* Well organised, detail-oriented and able to manage multiple tasks
* Committed to quality in a busy environment
* Able to work flexible shifts as required
What we offer
Our Benefits for this role include, but not limited to:
* H&B Employee Discount - 25%
* Pension company contribution
* Exclusive benefits, free advice and savings from a range of retailers and providers
* And many more!
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.
Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).
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