Technical Advisor £30,000 - £35,000 Clarkson Evans is the largest electrical and solar installer working in the new build housing sector, wiring over 24,000 homes a year. We partner with the UK’s leading housing developers and were delighted to be crowned Subcontractor of the Year at the 2023 Housebuilder Awards. This is a varied role assisting the Technical Team with ensuring our workforce has access to clear, consistent technical guidance and on-demand support. The role also supports the technical advice service we offer to other stakeholders such as our builder customers, homeowners and suppliers. The role is largely office-based but with an occasional requirement to visit sites, branches or customer offices. Responsibilities · First line support to resolve technical enquiries from our site-based staff and other internal departments. This includes responding to calls and messages sent to our Techtalk group. · Creating and distributing accurate documented technical guidance and updates, for example in response to changing regulations or customer requirements. · Producing video guidance on installation processes, including being the subject and editing of the footage. · Monitoring announcements on regulatory changes and researching the detail. · Maintaining and administering operational and certification software. · Assisting with the induction process for new starters. · Assisting with the review, accuracy and compliance of electrical and solar PV work and certificates. · Registration of Part P and MCS certificates. Requirements · Electrical industry knowledge and experience in the housebuilding sector, backed up by strong technical understanding is essential. · Full UK manual driving licence · Qualified to Electrotechnical NVQ level 3 desirable. · Strong writing skills, including good spelling and grammar and the ability to document complex information in a concise, logical format. · High level of accuracy and attention to detail. · Good verbal communication skills and the ability to engage with staff at all levels in the business · Good IT skills. · Positive attitude and determination to provide a high level of customer service. · Tenacious approach to finding answers and resolving things rather than leaving anything open-ended. · Professional manner and the ability to represent the company well at client meetings when required. Benefits · 24 days’ holiday increasing with service bank holidays · Option to buy up to 5 further days’ holiday · Uniform · Mobile phone · Company pension scheme · Life assurance · Discounted gym membership · 24/7 free & confidential support helpline · In-house wellbeing team · Free on-site parking · Refreshments and fresh fruit provided · Early finish Fridays · Summer & Christmas social events Our Values : Commitment | Change | Career Progression | Care | Collaboration Clarkson Evans is an equal opportunities employer and we’re proud of our fair and inclusive recruitment process. We recognise the benefits of having a diverse workforce and welcome applications from candidates from all backgrounds. If you have any special requirements which would help you with our application process, please let us know by emailing jobs@clarksonevans.co.uk.