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Hospitality Operations Manager (Hiring Immediately), Portsmouth, Hampshire
Client: Wagamama
Location: Portsmouth, Hampshire, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 4
Posted: 08.05.2025
Expiry Date: 22.06.2025
Job Description:
Assistant General Manager | Full Time
At Wagamama, we’re an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul. Inspired by fast-paced Japanese ramen bars since 1992, Wagamama is a celebration of Asian food brought to life.
We’re looking for an Assistant General Manager to join us on our journey of true nourishment.
The role:
As an Assistant General Manager, you'll be an integral part of the restaurant leadership team, supporting the General Manager in leading the restaurant in the Wagamama way. You’ll live and breathe our people promise, values, and embody core leadership behaviors. You'll inspire and motivate your team to provide exceptional service, always striving to exceed expectations. You should have a passion for people, food, and hospitality and be driven to make positive change.
Benefits include a competitive salary, a £3000 bonus opportunity per year, and an average of £140 tips per week*. Access up to 30% of your earnings before payday with Wagestream. A dedicated 6-week training program, free Wagameama food allowance (£14-£25) on every shift, 50% discount at Wagameama, 30% off at other TRG brands with family and friends, internal progression opportunities, wellness support, family-friendly policies, and financial wellbeing support.
What we look for:
* An experienced hospitality manager capable of leading a restaurant team with positive behavior and driving performance in a fast-paced, complex environment.
* A strong communicator who has genuine conversations with consideration and care, ensuring your team feels heard and supported.
* Experience understanding the financial performance of a restaurant and identifying opportunities.
* Ability to manage restaurant and labor budgets.
* A passionate leader experienced in managing team performance and development.
* An inspiring individual who engages their team to nourish and flourish in their roles and careers.
* A forward-thinking problem solver, able to think on your feet and make quick decisions.
The Wagamama way:
Kaizen, meaning ‘good change’, is our core philosophy. It shapes our dishes, thinking, and work, pushing us to find better ways in everything we do—food, processes, and impact on communities and the planet. Celebrating personality over perfection, we welcome everyone and their unique stories, promising to support and build trust. We aim to create safe spaces for real conversations with open hearts and minds.
All we ask is for you to dish up what makes you different.
Be you, be Wagamama.
Wagamama is proudly part of Disability Confident.
*Tips are 100% for our teams; average tips are based on front of house management positions across UK restaurants from 29/05/23 to 02/07/23. Tips vary by restaurant, are discretionary, and are not considered wages or guaranteed.
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