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Venue manager

Swansea
Iludo82 Ltd
Venue manager
£28,000 - £37,000 a year
Posted: 20 October
Offer description

Position: Venue Manager – Be Lucky & Sun Tan Time

Location: Swansea

Hours: Full-Time, 5 Days Over 7 (Including Evenings, Weekends & Bank Holidays)

Salary: Competitive (Based on Experience)

We're looking for an enthusiastic and hands-on Venue Manager to lead our team at Be Lucky and Sun Tan Time in Swansea — two exciting leisure brands under one roof

As Venue Manager, you'll oversee the day-to-day running of both our Adult Gaming Centre and Tanning Salon, ensuring smooth operations, excellent customer service, and a clean, safe, and welcoming environment around the clock. You'll lead by example, managing a small team across a 24-hour operation and making sure every customer leaves with a smile.

This is a fantastic opportunity for a confident, people-focused leader with a passion for creating great customer experiences and maintaining high standards.

What You'll Be Doing

* Managing daily operations across both Be Lucky & Sun Tan Time
* Leading, motivating, and supporting the team to deliver exceptional service
* Ensuring compliance with company procedures, licensing, and health & safety regulations
* Handling cash control, banking, and machine float management
* Monitoring tanning facilities to maintain hygiene, safety, and customer satisfaction
* Maintaining presentation standards across the venue — from the gaming floor to the salon
* Managing rotas, staff performance, and on-site training
* Driving performance, promotions, and local marketing to increase footfall and customer engagement
* Reporting directly to senior management and supporting wider business goals

What We're Looking For

* Previous management or supervisory experience (hospitality, retail, or leisure preferred)
* Strong leadership and communication skills
* A proactive, hands-on approach — willing to get involved in all aspects of the venue
* Confidence managing people, processes, and performance
* Excellent attention to detail and commitment to maintaining standards
* Flexibility to work across days, evenings, nights, and weekends as needed
* Customer-first mindset with a professional, friendly manner

Why Join Us?

You'll be joining a growing independent leisure brand with exciting plans for the future. We offer a modern, friendly working environment, variety in every day, and the chance to make a real impact in how our venues run and grow.

To Apply:

Please submit your CV through indeed.

Applicants must be 18 or over.

Job Type: Full-time

Pay: Up to £37,000.00 per year

Ability to commute/relocate:

* Swansea SA1 3DZ: reliably commute or plan to relocate before starting work (required)

Application question(s):

* This role would include working overnight, evenings and weekends as this venue is open 24 hours, 7 days a week - We ask that our manager's work a variety of shifts on a weekly basis. Are you able to work these types of shifts?

Work Location: In person

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