About the Company
Costello Medical is a rapidly growing global healthcare agency specialising in medical communications, market access, and health economic and outcomes research. We work with a wide range of clients, including the industry's most successful pharmaceutical and medical technology companies, patient and public health bodies, and charitable organisations. We have been listed in the since 2017 and were proud to receive accreditation in 2022. Learn more about us, our work, and our mission on our website.
About the Role
We are passionate about data visualisation and enhancing the communication of scientific content. We are also committed to supporting projects where we believe our skills can make a meaningful difference to healthcare. Therefore, you will have the opportunity to support not only commercial projects, but also pro bono work for charities and the public sector. Further examples of our work can be found in our Creative portfolio. You will also be involved in every stage of the project lifecycle, from initial concept development to full production, allowing for real autonomy and creativity.
You will have the opportunity to work alongside experienced colleagues who provide one-to-one training on technical aspects, project management, and effective client communication.
A Day in the Life of a Graphic Designer at Costello Medical: you can learn more here. You can also hear directly from members of the Creative team by watching our Virtual Creative Careers Fair, where they share their experiences and insights into life at the company.
Key Responsibilities
* Developing Engaging Content: Creating a variety of visually appealing materials, including infographics, posters, event materials, and other design pieces for both internal teams and external clients.
* Strong Collaboration: Working closely with creative colleagues and project managers at the outset of projects to determine the design scope, purpose, and strategic approach.
* Effective Communication: Clearly communicating project requirements to project teams and providing input on any technical queries.
* Quality and Delivery: Ensuring all projects are completed on time and within budget while maintaining the highest standards of quality.
* Exceptional Service: Providing outstanding customer service, building strong partnerships with internal teams and external clients.
Hybrid Working Policy
We believe that having face‑to‑face time in the office holds many benefits and is central to ensuring that the community we have created, where people have a workplace they belong to and feel part of, is never lost. At the same time, we recognise that homeworking can improve work life balance, reduce commuting times and costs, and provide the opportunity to juggle personal commitments. Therefore, we offer flexible working arrangements that allow our colleagues who have passed probation to work from home up to half their time, measured across a 2‑week rolling period. During your probationary period (normally the first 6 months of the role), you will be able to work from home 1 day per week.
Qualifications
* A degree‑level or higher qualification in a design‑related discipline (minimum 2.1 or equivalent), in addition to a highly innovative portfolio.
* Proven experience working in an agency or commercial environment.
* Extensive experience using Adobe InDesign and Illustrator, as well as familiarity with other software in the Adobe Creative Cloud.
* A proven ability to generate, execute, and oversee a variety of creative concepts.
* A problem‑solving mindset, and the ability to think outside the box.
* Confidence in presenting work to a wide range of audiences, including internal colleagues and external clients.
* Exceptional organisational and time‑management skills, a high level of productivity, and the flexibility to adapt to changing deadlines.
* An ability to manage conflicting demands, prioritising tasks effectively.
* Exceptional attention to detail.
* Strong communication skills, with the ability to build robust and sustainable working relationships.
* We welcome applications from experienced Graphic Designers and those with a genuine interest in the healthcare industry who are looking to build a creative career in this field.
Benefits
* Discretionary profit share bonuses paid twice per year.
* Hybrid and flexible working options.
* 25 days’ annual leave plus bank and public holidays, with a holiday buy and sell scheme.
* Flexible working hours and the chance to work from home for up to half of your working time after passing probation.
* Private medical insurance with comprehensive cover on a ‘medical history disregard’ basis.
* Critical illness cover.
* Income protection and life assurance.
* Paid study leave and funding for external qualifications.
* Paid and unpaid sabbaticals based on length of service.
* Full funding for external training.
* Flexible benefits scheme offering cash payments, additional pension contributions and more.
Salary & Working Conditions
* Salary: £28,000 to £33,000 per annum, depending on your previous experience.
* Role type: Full‑time, permanent.
* Start date: Ideally commence in April or May 2026; please state availability on your application.
* Application deadlines: No set deadlines, but we strongly recommend applying as early as possible. The role will close when a suitable candidate is found.
Application Process
You are required to submit your CV and a cover letter via our online application form. You will also be asked to provide a PDF portfolio or a link to your online portfolio. In your cover letter, you must explain why you think you would be suited to the role and why you would like to join Costello Medical, with examples to support both. Your CV should clearly state the dates of all qualifications and grades achieved, where applicable. Our recruitment process includes a self‑recorded video interview which will be reviewed by a member of the Talent Acquisition team. Following this, you will be sent an assessment to complete in your own time. If successful, you will be invited to a final interview with senior members of our Creative team, which also includes a portfolio review. Our standard recruitment process typically lasts around 3 to 4 weeks, however this can be adapted if necessary.
Equal Opportunity Employer
We are committed to fostering a diverse and inclusive workforce and, throughout the recruitment process, there are a number of reasonable adjustments we can provide. Please note that, whilst we embrace AI to innovate and improve processes, your role may involve confidential data that cannot be uploaded to AI. Therefore, it is important for us to assess your own skills and abilities, so we recommend that you do not rely solely on this technology to generate any application materials.
Visa Sponsorship
We do not meet the eligibility criteria for visa sponsorship, and you will therefore need the right to work in the UK independently from the company.
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