Job description
Administrator
Location: Various locations within a 30-mile radius of Londonderry
Type of Employment: Full-time, Permanent
Pay rate: £ PH - £ PH.
Our client, a globally recognised security company, is currently seeking Station Enquiry Assistants and Evidence Processors. In this role, you will work alongside a dedicated and diverse team, delivering high standards of service within a fast-paced, public-facing office environment.
This unique position combines the responsibilities of both a Customer Service Advisor and an Evidence Processing Administrator, offering a dynamic and varied workload. If you're ready to contribute to a leading security organisation and thrive in a busy setting, this is the perfect opportunity for you.
Key Responsibilities can include:
1. Assist with a wide variety of enquiries from the public and support customer needs.
2. Record, log, and store information related to confidential items.
3. Liaise with suppliers and internal contacts to facilitate the movement of confidential items.
4. Ensure all records are kept up to date and accurate at all times.
5. Provide support and guidance on the handling, storing, and transportation of confidential items.
6. Commute to various locations within a 30-mile radius and work weekends and/or night shifts as required.
The Ideal Candidate:
7. Strong communication skills (both written and verbal)
8. Excellent administrative and IT skills
9. High attention to detail with experience in record-keeping and report writing
10. Ability to manage challenging situations and complex individuals.
11. Flexible and willing to commute, work weekends, and/or night shifts.
12. Holds a Full Clean UK Driving License (manual vehicles included)
13. Must pass a criminal record check.
Pay Scale:
Hours of Work:
Shifts typically fall between 8:00 AM and 7:00 PM, with occasional night shifts. Specific shift times are as follows:
14. Evidence Processing Administrator: 8:00 AM - 4:00 PM
15. Station Enquiry Assistant: 11:00 AM - 7:00 PM
Candidates must be flexible, but shifts will be primarily between Monday to Friday, and the client will provide the successful candidate with any shift rota in advance.
THE BENEFITS
Working for one of the world's leading global security firms, you can benefit from the following:
16. 6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual
17. Enhanced overtime rate
18. Workplace pension scheme & life assurance
19. Contributory healthcare scheme & eyecare vouchers
20. Employee discount schemes
21. Opportunities for progression, training, and development
22. Refer a friend scheme.
23. Free parking & uniform provided at most locations.