Role: Operations Manager Location: South Kirkby, WF9 3FD Salary: £38,646 Contract type: Full time, Permanent At Restore Datashred, we specialize in secure document destruction and waste management solutions. With a commitment to environmental sustainability and client confidentiality, we deliver comprehensive services that ensure the safe disposal and recycling of sensitive materials across various industries. As our Operations Manager, you'll play a pivotal role in overseeing the day-to-day operations of our depot in South Kirkby. You'll ensure strict adherence to company procedures, maintaining efficiency, safety, and top-notch service delivery. Your leadership will be instrumental in driving operational excellence and maintaining high standards of customer satisfaction. Duties & Responsibilities: • Ensure timely and professional service delivery to meet contractual obligations • Manage depot operations to optimize costs while upholding service quality • Maintain and improve service levels through effective team management • Investigate and resolve customer complaints promptly to prevent recurrence. • Report operational issues and customer feedback to the Depot Manager • Review and refine service delivery strategies for efficiency and cost-effectiveness • Ensure accurate and timely reporting to customers and management • Plan and schedule workload and manpower to achie...