Employment Type : Permanent Location : Working from our offices in Bath Hours of Work : Part time - 3 days per week including Weekends (22.5 hours per week) You'll also support our out-of-hours service on a rolling rota, providing assistance to guests dealing with emergency issues during their stay. For this, you'll receive a flat-rate retainer of £30 per evening, regardless of whether any calls come in. If you do take a call, you'll be paid additional hourly overtime for the time spent handling the issue. As the Property Manager of Bath Holiday Rentals you'll become a force of nature that overcomes all obstacles in your path to ensure our guests and homeowners have the best experience with us as possible. The role is the perfect blend of field-based work and office work where no two days are ever the same. What you’ll do Handling day-to-day guest inquiries. Building positive working relationships with owners and housekeepers. Coordinating the maintenance of properties. Preparing properties for guests' arrival. Coordinating guest arrivals and departures. Dealing with booking inquiries. Receipting in new bookings. You’ll have: Strong communication skills, both written and verbal, allowing you to thrive under pressure and work effectively as part of a team. A strong work ethic and a passion for success, driving you to excel in your role. Excellent administrative and organisational skills, with great attention to detail and a time-efficient approach. Physical fitness, as the role requires handling physical tasks. Preferably, experience in Lettings/Property Management, although it is not essential. A full UK driving license, and proximity to Bath is essential due to on-call responsibilities. We know that the perfect candidate who ticks every box doesn’t exist, so if you’re excited by the role and can do most of the above – please get in touch. You could be exactly what we need! You’ll get: We believe in taking care of our team. In addition to joining a rapidly growing company with a fantastic culture and a focus on employee development, you’ll also receive a competitive salary and benefits, including: 25 days’ paid holidays plus bank holidays. A special day off for your or a loved one’s birthday. £500 towards a holiday of your choice. A paid day to volunteer with a charity close to your heart. Friends and family discount scheme. Life assurance for your peace of mind. Social clubs for pet lovers, fitness enthusiasts, gardeners, sustainability champions, nutrition enthusiasts, and more. Exciting social events, including our famous Christmas parties! Who are we? We’re Travel Chapter – the holiday home people – and we’re on a mission to showcase great places to stay in the UK. While we’ve grown over the years from a small South West holiday letting agency to one of the market leaders in the industry, we’ve never lost sight of our strong family ethos and we keep the same values at the heart of everything we do. Along the way, we’ve nurtured a caring and collaborative culture that drives us forward and keeps our team inspired and motivated every day. The people behind our company are at the heart of everything we do and it’s a place where everyone is welcome; a place that’s friendly and fair; a place that encourages people to be bold, explore new ideas and push the boundaries of what they do every single day. We are passionate about what we do and we take a common-sense approach to getting things done. Inevitably, things go wrong from time to time and we do everything we can to make it right. We learn from it and adapt, remembering to stay curious and never stop evolving. Diversity is key to our success, and we work hard to make sure we’re inclusive. Please let us know if you need any adjustments made to the application or selection process so you can do your best - we’ll be happy to help.