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Interaction Designer Overview
We are looking for an Interaction Designer to work across policing and public protection services, helping design systems that keep communities safe and support frontline officers.
You will join the Policing and Public Protection Technology (PPPT) portfolio as part of the central user‑centred design (UCD) team. Working centrally rather than being embedded in a single programme means you will have exposure to a diverse range of products and services across biometrics, offender management, national security, modern slavery and much more. This varied portfolio offers the opportunity to tackle different design challenges, work with multiple stakeholder groups, and see the breadth of how technology supports protects people across the UK.
As an interaction designer, you will design the flow of user interactions across services and products, ensure correct use of both Government and Home Office design systems, and iterate prototypes for user testing.
👀 What will you be doing? 👀
Your main day‑to‑day responsibilities will include:
* Creating prototypes and concepts to communicate and test ideas with users and improving with evidence
* Mapping user journeys, processes and visualising design problems
* Understanding and advocating for user needs to design simple, effective and accessible services
* Collaborating within a multidisciplinary team by sharing design work, participating in research activities, running workshops and communicating design decisions
* Identifying, developing and using best practice and standards to design services consistent with the rest of government and the Home Office
* Championing UCD within the Home Office Design community and across government to share best practice
* Taking responsibility for your own learning and development and seek opportunities to improve your knowledge and experience
Watch this video to hear from members of the team talking about the projects they work on and their experience of working here.
Skills and Experience
You will be assessed against the following skills and experience during the selection process:
* Evidence‑based design: understanding user needs, participating in research activities and interpreting user research to inform design
* Prototyping and concept creation: sketching, concept creation and designing prototypes at different levels of fidelity
* Interaction design: using your extensive knowledge of visual and interaction design to create usable, accessible and responsive user interfaces
* Accessibility and inclusion: applying accessibility standards, understanding how the internet works and the technology constraints that may need to be considered in design
* Collaboration: running workshops, participating in discussions and assisting in the facilitation of the design of the service through collaboration with other professions
* Communicate, persuade and advocate: clearly articulating to stakeholders the benefits of taking a user‑centred approach, based on evidence
* Exceptional pension: Employer contribution of 28.97%
* Generous leave: 25 days annual leave (rising to 30 with service), 8 public holidays, and 1 day for the King’s Birthday
* Flexible working: options include full‑time, part‑time, compressed hours, job sharing, and a hybrid model (minimum 60% on‑site)
* Learning and development: access to training, technical accreditations, and funded qualifications (subject to approval)
* Inclusion and recognition: a culture that champions diversity, enhanced parental leave schemes, annual bonuses, and recognition awards
Learn more about our benefits: Benefits - Home Office Careers
Please note: This role requires SC clearance. To meet national security vetting requirements, you must typically have been resident in the UK for at least five years.
Ready to lead and innovate? Click "Apply" to access the full job description and salary details.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Design, Business Development, and General Business
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