Opus have partnered with a renowned ServiceNow partner who are expanding their consulting & delivery team with a talented Senior Technical Consultant.
As a ServiceNow Consultant, you'll play a key role in shaping innovative solutions, lead design sessions, contribute to high-quality technical documentation, and craft detailed user stories that drive successful implementations.
This will be a hands on, yet client facing position where you will utilise your platform & project knowledge to liaise effectively with clients & implement best practices & solutions.
This role will challenge you with a variety of complex issues, requiring collaboration and creative problem-solving. As a senior team member, you’ll also help guide junior consultants and contribute to the strategic direction of our services.
Key Responsibilities
* Leverage your broad knowledge of the ServiceNow platform, including upcoming features and releases
* Lead projects and initiatives that deliver measurable value to clients
* Facilitate client workshops and use the platform to showcase potential outcomes
* Build and maintain strong stakeholder relationships, ensuring clear and effective communication
* Champion collaborative project delivery, aligned with agreed scope and timelines
* Uphold best practices and quality standards throughout the development lifecycle
* Collaborate with solution consultants to define project scope and contribute to solution architecture
* Mentor and support junior consultants, helping them grow and succeed
Experience and Skills
* 3+ years plus of hands-on configuration and deployment experience with the ServiceNow platform
* Implementation experience with a range of ServiceNow targeted product areas, such as Strong knowledge & experience with IRM/GRC/HRSD or SecOps ServiceNow modules
* ServiceNow Certified is highly desirable
* Strong JavaScript skills and experience with ServiceNow configuration and development
* Up-to-date ServiceNow Certified System Administrator (CSA) certification
* Additional certifications like Certified Application Developer are a strong plus
* Excellent collaboration and stakeholder engagement skills
* Demonstrated leadership and mentoring capabilities
* A proactive, solution-oriented mindset
* Familiarity with ITSM and ITIL frameworks; ITIL Foundation certification is advantageous
Benefits & Bonus's
* Up to £80,000 base salary
* 10% annual performance bonus
* 28 days annual leave (Option to buy more)
* Strong pension contribution
* Private health care for you & the family
* Full support & mentorship to support your well being & success
* Flexible and remote working options
* A supportive, inclusive culture that values your input and helps you achieve your goals