Job summary
An exciting opportunity has arisen for a proactive and enthusiastic individual to join the clerical team in the Health Records Department at Stockport NHS Foundation Trust.
You will be responsible for providing a full clerical support service within the Health Records Department. The main focus of the role will be undertaking all process within the Clinic preparation and reception Team. Training in other areas of the department will be provided to support the whole Health Records service.
Computer literacy and experience in the accurate inputting of data is an essential requirement for this post as are organisational skills. Methodical method of working and a keen eye for detail is crucial to this role.
Being flexible and adaptable to change is crucial to this particular role.
Training on in‑house information systems however, will be provided.
Visa Sponsorship Eligibility
Important Notice on Visa Sponsorship Eligibility
Please note that whilst the trust does offer sponsorship this role is unfortunately not eligible for visa sponsorship under the UK Health and Care Worker visa route.
This is due to the position not meeting Skilled Worker Route and salary threshold of £41,700 per annum and/or the required skill level set by UK Visas and Immigration.
We appreciate your interest in this opportunity and encourage applications from candidates who already have the right to work in the UK.
Main duties of the job
To assist with the operation of Health Records Services across all areas of Stockport NHS Foundation Trust.
The main focus of this role is to provide excellent patient care on our very busy outpatient reception areas around the Trust. To prepare clinics accurately and in a timely manner.
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you
* Between 27-33 days of annual leave plus bank holidays
* NHS pension scheme membership
* Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
* NHS Staff discounts
* Cycle to work scheme
* Salary finance - for loans, savings, budget planning and tips on managing debt
* Stockport Credit Union- for local financial advice
Details
Date posted: 24 March 2026
Pay scheme: Agenda for change
Band: Band 2
Salary: £24,465 a year pro rata per annum
Contract: Permanent
Working pattern: Full-time, Part-time
Reference number: 362-AC-2-CLER-03-26
Job locations: Stepping Hill Hospital, Poplar Grove, Stockport, SK2 7JE
Job responsibilities
* Provide reception cover in multiple outpatient areas
* Prepare Clinics
* Answer Telephone enquiries
* File case note folders
* Input data from the clinic outcome form (Clio) onto Patient Centre
The Trust is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
If successful this vacancy will require a Standard DBS check at a cost of £26.90. This cost will be deducted from your first Trust salary.
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16.
Person Specification
Education & Qualifications – Essential
* 4 GCSE or equivalent experience
Desirable
* RSA/IT/ECDL qualification or equivalent
Experience – Essential
* Experience of administrative processes
* Customer Service or reception experience
Desirable
* Experience of NHS
Knowledge – Essential
* General knowledge of office/admin procedures
* Experience of Microsoft Office
Desirable
* Knowledge of health records
Skills & Ability – Essential
* Working on patient database, e.g. PAS, or similar patient database
* Good understanding of absolute confidentiality/GDPR
* Accuracy and attention to detail
* Flexibility to cope with changing needs of the role
Desirable
* Customer Service experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name: Stockport NHS Foundation Trust
Address: Stepping Hill Hospital, Poplar Grove, Stockport, SK2 7JE
Website: http://www.stockport.nhs.uk/
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