Job Overview
Holt Engineering are recruiting an experienced Aftersales Coordinator to join our client in Poole, they offer a friendly and professional working environment within new and modern offices.
This company are a fast growing and dynamic industry leader, they are forward thinking, always welcoming new ideas and initiative. They are looking for a proactive and motivated person to join their Spare Parts team as they continue to excel within their field, they pride themselves on their customer service and are looking for a like minded person to deliver an efficient service ensuring a smooth distribution of spare parts to customers and service teams.
This is a permanent opportunity paying 27- 30,000pa DOE, the role is office based working Monday to Friday.
Duties for the successful Aftersales Coordinator
* Handle customer enquiries for spare parts in a timely and professional manner
* Prepare, issue, and track quotations through to order, invoicing, and completion
* Liaise with internal teams to ensure parts availability and smooth order fulfilment
* Coordinate delivery schedules across customers, suppliers, and internal departments
* Produce regular reports on enquiries, sales activity, and performance against targets
* Support outbound activity and conversion goals to drive aftersales revenue
* Proactively follow up quotations via outbound contact to improve conversion rates
* Promote relevant product upgrades, services, and special offers
* Maintain regular contact with customers to assess stock levels and future requirements
Skills required for this Aftersales Coordinator
* Thrives off building relationships, confident communicator with strong telephone manner
* Familiarity with inventory management software or ERP systems ideal but not essential.
* Strong organizational and administrative skills.
* Excellent attention to details with strong problem solving skills.
Benefits for this successful Aftersales Coordinator
* Full Technical Training
* 25 Days holiday + Bank Holidays
* Free parking
* New modern offices & facilities
* Company pension
* Private medical and critical illness cover
If you have the required skills and are looking to join a friendly and forward thinking business, then please apply with your CV and Yasmin will call you.
#J-18808-Ljbffr