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Business Consultant - Market Experience Ireland, Wolverhampton
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Client:
Itineris
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
1
Posted:
31.05.2025
Expiry Date:
15.07.2025
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Job Description:
There’s a saying at Itineris: Together goes a long way. We live by that. Whether your job involves translating customer needs into software, selling, coding, or business operations, our mission is to grow and deliver innovative software that helps energy and water utilities engage better with their customers.
Function:
The Business Consultant will work with customers and Itineris teams to ensure the successful deployment of the UMAX solution, focusing on managing customer needs from a business and regulatory perspective. The role involves providing business and market guidance, supporting application consultants, and mediating customer business decisions.
The position is based in Ghent (Sint-Denijs-Westrem), UK, or EIR, requiring market experience in Ireland (ROI and NIE) and ERP implementation experience is a plus.
UMAX is a cloud-based software for water and energy utilities, built on Microsoft Dynamics 365, automating business processes and enhancing customer engagement.
As a Business Consultant with Irish market experience, you will:
* Serve as a link between Business and IT as a business-focused analyst.
* Manage customer expectations and support functional teams in translating needs into requirements.
* Attend workshops and meetings onsite with clients.
* Provide feedback to product development, sales, and marketing teams.
* Contribute to the evolution of the UMAX solution for market readiness.
* Develop strong relationships with clients, sales, pre-sales, and project teams.
* Participate in project meetings and identify risks proactively.
* Deliver high-quality consulting services to clients.
* Upskill with industry best practices and deepen understanding of the Irish energy market.
* Continuously develop knowledge within the utility market, especially in Ireland, and share insights with colleagues.
Qualifications:
* Strong analytical skills (Master’s degree or equivalent experience).
* In-depth knowledge of the Irish energy market.
* Minimum 5 years’ experience as a Business/Functional Consultant, preferably in large ERP/CRM projects.
* Expertise in requirements gathering and understanding customer processes.
* Skills in Business Process Management.
* Excellent communication skills in English; Dutch is a plus.
* Willingness to travel as needed.
* Team player with problem-solving skills.
* Proactive, quality-driven, and customer-oriented.
What we offer:
* International environment with offices in Ghent, London, and Atlanta.
* Work with innovative water and energy companies and build utility expertise.
* Career development through educational programs and growth paths.
* Impactful entrepreneurial environment.
* Supportive work culture emphasizing wellbeing and flexibility.
* Onboarding, learning, and buddy programs.
* Flexible hybrid working options.
* Fun and wellness activities.
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