Central Parts Advisor – Vantage Motor Group Location: Contact Centre Toyota Leeds Dealership Hours: 42.5 hours Salary: £29,384.10 inclusive of OTE Are you a confident communicator with a passion for delivering top-tier customer service? Do you have experience in parts sales and want to be part of a dynamic, growing team? Vantage Motor Group is looking for a Central Parts Advisor to help drive parts sales across our 10 busy Parts Departments. What You'll Do: As a Central Parts Advisor, you will be the voice of Vantage Parts – the first point of contact for Trade and Retail enquiries. Your key responsibilities will include: Handling inbound calls professionally on behalf of all 10 Vantage Parts Departments. Focusing on Trade Sales, while also supporting Retail customers. Providing accurate and competitive pricing, using all tools at your disposal to win new business. Building rapport and trust with customers to drive repeat business and loyalty. Promoting current special offers to maximise customer value. Making outbound calls to acquire new Trade Customers and re-engage lapsed accounts. Arranging the ordering and delivery of parts to Vantage Centres as agreed with customers. Liaising with local centres to coordinate deliveries and payments. (Note: goods inwards and final delivery are managed by local sites.) Your Mission: Drive profitable parts sales growth by providing a seamless, customer-first experience that Trade and Retail clients can rely on. What We’re Looking For: Previous experience in a Parts Advisor or Sales role, ideally in the automotive industry. Excellent telephone manner and interpersonal skills. Target-driven mindset with strong organisation and attention to detail. A proactive, can-do attitude with a focus on customer satisfaction and sales results. Ability to work as part of a centralised, collaborative team. What We Offer: A supportive team environment and clear career progression. Bonus scheme tied to performance. Enhanced Maternity and Paternity package Access to a membership with shopping discounts Contributary workplace pension scheme Ready to be part of something driven and rewarding? Apply today and help us keep the Vantage Motor Group at the forefront of automotive parts sales. No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.