Contract Type: Fixed Term for 2 years
Working Hours: 37 hours per week
Worker Type: Hybrid Worker
Salary: Starting Salary is £32,587 (Level one) rising to £35,412
Location: Bestwood Family Hub, Southglade Access Centre, Southglade Rd, Nottingham NG5 5GU
We've got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you've been looking for? Read on to find out more…
Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.
In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
You can read more about the different benefits offered to colleagues working for Nottingham City Council here.
About The Role
The Mental Health Improving Attendance Team (MIAT) Family Support Worker plays a vital role in supporting children, young people and their families where mental health needs are impacting school attendance. Working as part of Nottingham City's Mental Health Improving Attendance Team, the role focuses on building trusting relationships with families, identifying barriers to attendance, working closely with schools across the City and delivering practical, strengths-based support to help children and young people re-engage with education.
About You
The ideal candidate for the MIAT Family Support Worker role will be a compassionate, resilient and motivated professional with a strong ability to build rapport with children, young people and families. You will be confident in managing home visits, engaging families in often challenging circumstances, and developing trusting relationships that support meaningful change.
You will be comfortable working independently, using your initiative to manage a varied caseload, prioritise effectively and make informed decisions, while also recognising the importance of collaboration. The role requires a strong team ethic, with the ability to contribute positively to a multi-disciplinary team and work closely with schools and partner agencies to achieve shared outcomes.
Cases within MIAT are often complex, involving multiple barriers to attendance and wellbeing. The successful postholder will be determined, solution-focused and persistent in exploring creative and practical ways forward. You will demonstrate resilience and professionalism when faced with challenges, maintaining a child- and family-centred approach and a commitment to achieving sustainable resolutions that improve attendance and mental health outcomes.
The Ideal Candidate Will Have
The ability to build strong trusting relationships with children, young people and schools.
Confidence and professionalism in carrying out home visits and working within family homes in a sensitive and respectful manner
Experience or understanding of working with families where mental health, emotional wellbeing and attendance concerns are present
A solution-focused and flexible approach, with a commitment to achieving positive and sustainable outcomes for families
Good communication and organisational skills, including accurate record keeping and information sharing
A relevant qualification at Level 3 or above in a related field (e.g. Children and Young People, Health and Social Care, Education, Youth Work, Family Support, Mental Health or equivalent)
Or demonstrable equivalent experience working with children, young people and families in a support, education, early help or mental health-related role
here
Whilst driving is not a compulsory requirement, the postholder must be able to travel independently to undertake home visits and attend meetings across Nottingham City.
Desirable
A degree in a relevant subject such as Psychology, Social Work, Education, Youth and Community Work, Health and Social Care, Mental Health or a related discipline
Relevant training in mental health, emotional wellbeing, trauma-informed practice or family support interventions
Evidence of ongoing continuous professional development (CPD)
Understanding of children and young people's mental health and emotional wellbeing and the impact on school attendance
Knowledge of barriers to attendance and early intervention approaches to support re‑engagement
Awareness of safeguarding responsibilities and working within multi‑agency systems
Ability to build rapport and engage families, including undertaking home visits confidently and sensitively
Strong ability to work independently and as part of a team, managing a varied and complex caseload
Resilience and determination to work with complex cases and persist in finding effective, child‑centred solutions
This post is covered by the statutory duty under Part 7 of the Immigration Act English Language Requirement for public sector workers) and therefore the ability to speak fluent English, is an essential requirement for the role.
A DBS enhanced check for a regulated activity is required for this post.
You can find the job description for this post here.
At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.
For informal enquiries please contact Charlotte Lewis-Gordon, MIAT Manager, by email here
Closing Date: 1st March at midnight
Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.
Interviews date are to be confirmed.
If you have any technical issues when completing your application, please contact our Employee Service Centre:
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