Description
Do you have a passion for counter fraud? If you're proactive with an investigative mindset, this could be an excellent next step for you. AXA Commercial are expanding their Counter Fraud Unit to prioritise Fraud Detection. We are seeking Experienced Commercial Property and Casualty Counter Fraud Investigators.
You'll manage a portfolio of complex counter fraud investigations from detection to closure. Utilising best practise, fraud intelligence, and proactive fraud detection you'll get the best outcomes for AXA and our customers.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, moving to the majority of your working week from September 2025. Away from home means either attendance at one of our office locations, visiting clients or attending industry events.
What you'll be doing:
• Ensure investigations are conducted within best practice, procedures, claims protocols and SLA's.
• Use validation techniques and tools to validate claims and develop these at counter fraud investigator level.
• Self -driven progression through the development framework aligned to your role level.
• Share general intelligence with industry contacts, undertake specific pro-active enquiries.
• Provide guidance and support to counter fraud investigators and other teams on cases.
• Manage a portfolio of suspected fraudulent claims until completion.
• Coach and develop fraud and non-fraud handlers to increase technical competence and fraud detection.
Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply.
What you'll bring:
• Experience of either Commercial Property, Employee liability and public liability fraud is essential.
• Insurance sector experience of fraud policy, definition, sanctions and recovery policies is preferred.
• Knowledge of the claims process and current legislation is essential.
• Awareness of claims reserving and assessment methodology.
• Insurance principles and relevant case law, products, policies and claims philosophy knowledge would be beneficial.
• Understanding of the general insurance market.
• Exposure to arbitration, legal liability, the legal environment and tactics appropriate to customer and third-party claims.
• Organisation skills and ability to effectively prioritise tasks.
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.
This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years.
What we offer:
At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:
• Competitive annual salary of up to £40,000 dependent on experience
• Annual company & performance-based bonus
• Contributory pension scheme (up to 12% employer contributions)
• Life Assurance (up to 10 x annual salary)
• Private health cover
• 25 days annual leave plus Bank Holidays
• Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
• Wellbeing services & resources
• AXA employee discounts
To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to yasmin.conrad@axa-uk.co.uk.
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Who we are:
AXA Commercial protects businesses, from multinationals to micro start-ups, giving them the confidence to thrive. We're currently making our biggest ever investment to develop the expertise and skills we need to be the best. We're a vibrant community where everyone is supported to learn, develop, and take ownership of their work.
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