Overview
7.5 Tonne Collections and Delivery Driver
Role: 7.5 Tonne Collection and Delivery driver for DPD. This position involves parcel collection and delivery with a focus on customer service and operational efficiency.
Responsibilities
* Serving as the first point of contact for customers, providing exceptional service during parcel collection and delivery
* Ensuring timely and accurate collection and delivery of parcels according to scheduled routes
* Assisting with loading and unloading parcels at the depot and customer locations
* Managing a daily schedule of approximately 50-60 stops in the designated area
* Utilising equipment such as a sack barrow/hand truck to safely handle heavier items
* Maintaining accurate records of deliveries, collections, and any issues encountered during shifts
* Adhering to road safety regulations and company policies while operating the 7.5 tonne vehicle
* Conducting daily vehicle inspections and reporting any maintenance issues promptly
* Using handheld devices and company software to update delivery statuses and communicate with the depot
* Resolving customer queries and concerns professionally and efficiently
* Adapting to changing weather conditions and adjusting delivery approaches accordingly
* Collaborating with depot staff and other drivers to ensure smooth operations and workload distribution
* Maintaining a clean and presentable appearance as a representative of DPD
Qualifications
What we're looking for
To be considered for the role you must have:
* A valid 7.5T (C1) licence, DQC (Driver Qualification Card) and CPC accreditation
* A clean driving record with no more than 3 penalty points
* At least 1 year experience driving 7.5 tonne vehicles or similar
Additional capabilities
* Great customer service mindset
* Ability to meet deadlines, flexibility, and a proactive approach
* Friendly, approachable, positive, resourceful and professional attitude
* Ability to multi-task and problem solve
* Ability to lift, load and carry heavy items up to 25kg
* Excellent time management and organisational skills
* Good knowledge of local road networks and traffic patterns
* Ability to work under pressure with composure
* Comfort with handheld devices and basic computer software
* Physically fit and able to handle the demands of a physically active job
* Strong commitment to health and safety practices
* Demonstrates DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring, and Accountability
Employment details
* Contract Type: Permanent, 40 Hours Per Week
* Salary: £16.05 per hour - Overtime paid at enhanced rates
* Location: DPD Hinckley - Logix Road, R D Park Hinckley, LE10 3BQ
* Shift Pattern: Monday - Friday
* Hours of Work: 08:30 - 17:15
Benefits
* Holiday trading
* Enhanced maternity and paternity package
* Free life assurance of 4 x salary on joining the pension scheme
* Unum Help@Hand for health and wellbeing services
* Health Kiosks at every location
* Vitality at Work
* Free On Site Parking
* Discounted shopping from retailers
* Milestone Days off
* Free eye tests and glasses support for screen users
DPD UK is a member of Geopost and a Disability Confident Employer. Eligible applicants are encouraged to apply.
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