Job details
Be Part of Something Exceptional – Join Hallmark Care Homes as a Dementia Care Manager
Location: Midford Manor
Hours: 40 hours per week
Type: Permanent, Full-Time
Salary: Competitive
Reporting to: General Manager
At Hallmark Luxury Care Homes, we don’t just provide care — we create communities where people live with dignity, joy, and purpose. Since 1997, our family-run organisation has been driven by strong values, heartfelt relationships, and a commitment to delivering the very best in relationship-centred care.
As a Dementia Care Manager, you’ll be at the heart of that mission.
The Opportunity
This is more than a job. It’s a calling.
You’ll lead our dedicated dementia community at Maycroft Manor, managing and inspiring a caring team to deliver compassionate, evidence-based care. With support from our Head of Relationship Centred Care and Dementia Relationship Practitioner, you’ll champion Hallmark’s award-winning dementia strategy and help shape a vibrant, inclusive environment where residents and families feel valued, supported, and seen.
We don’t focus on tasks — we focus on people. And we’re looking for someone who shares that passion.
What You’ll Be Doing
1. Leading the day-to-day management of the dementia community
2. Embedding Hallmark’s relationship-centred dementia strategy at every level
3. Coaching and developing team members to deliver truly exceptional care
4. Supporting families and helping them become partners in their loved ones’ care
5. Building strong local links and representing Hallmark within the dementia community
6. Ensuring compliance with CQC standards and Hallmark’s quality framework
7. Managing assessments, care planning, audits, recruitment, and compliance
Who You Are
You are a passionate advocate for dementia care, with proven experience in managing dementia services in residential or nursing care settings. You lead with warmth, empathy, and quiet confidence — always looking to raise the bar and inspire those around you.
You’ll also bring:
8. A deep understanding of person-centred and relationship-centred care
9. Strong knowledge of regulatory frameworks and best practice in dementia care
10. A proactive, inclusive, and approachable leadership style
11. The ability to engage meaningfully with residents, families, and professionals
12. The courage to challenge poor practice and drive positive change
Why Hallmark?
At Hallmark, we believe in helping people thrive — and that includes our team. When you join us, you become part of a company that is big-hearted, inclusive, and committed to your growth.
What we offer:
13. A values-led culture where people truly come first
14. Career development and industry-leading training
15. Health and wellbeing support including pension, life assurance, and optional healthcare
16. Hallmark Rewards – our exclusive perks and discount platform
17. A great work-life balance in a supportive and positive environment
Please be aware that we are unable to offer sponsorship for this role.
Hallmark Care Homes is committed to promoting equal opportunities in employment and in the workplace and welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process. If there are additional options you’d like to request, please let the recruitment team know when making your application.