Compensation package: £36.5k basic with realistic first year earnings of £55k
Office location: Old Trafford, Manchester, M16 0PQ
Working hours: Monday - Thursday 1pm - 10pm, Friday 1pm - 6pm
Reports to: Client Services Manager
Responsibilities
- Client‑centric approach: Working closely with your clients to understand their brand, objectives and target audience, developing robust relationships built on trust and respect.
- Communication: Providing prompt and clear communication at every stage, keeping clients informed of progress and challenges.
- Collaboration: Collaborating with creative and technology teams to translate client requirements into impactful audio branding solutions.
- Project management: Using data‑driven insights to manage multiple projects simultaneously, from concept to delivery.
- Time management: Taking an organized approach ensuring timely delivery without compromising quality.
- Risk management: Foreseeing challenges and proactively developing solutions to keep projects on track.
- Achieving excellence: Approaching KPIs with ownership, delivering exceptional results.
- Documentation and reporting: Maintaining thorough records of client interactions, project progress and feedback.
- Continuous improvement: Seeking feedback from peers and management to enhance performance.
Qualifications
- Extensive experience in a process‑driven B2B account management role.
- Unrivalled attention to detail, creativity and initiative.
- Ability to spot opportunities to increase revenue within the account base.
- Highly organised and able to manage multiple ongoing projects simultaneously.
- Excellent communication skills, both written and verbal.
Benefits
- Free PureGym membership after 3 months served.
- Cycle to work scheme.
- 23 days annual leave plus bank holidays, increasing with length of service.
- Additional half day off for birthday.
- Enhanced maternity, paternity and adoption leave.
- Two volunteer days per year for a charity of your choice.
- Life insurance and critical illness cover.
- All expenses paid company events in sought‑after venues.
- Company sports teams.
- On‑site barber and beautician.
- Car valet service.
- Career development directly linked to your performance.
- Fundraising initiatives for our registered charity – the PHMG Foundation.
- Dedicated Employee Assistance Programme.
