About H&B
At Holland & Barrett, we're a 200-year-old startup in the middle of a major digital evolution. As a fully cloud-native organisation, we now operate a growing ecosystem of internal systems, partner integrations, and customer-facing platforms. To support this at scale, we're building a modern IAM capability from the ground up - and we're looking for an IAM leader to own it.
About the Role
This is a greenfield IAM role with real scope. You'll define how identity works across the business - from employees and partners to customers and privileged systems. Our ambition is to move beyond basic access control to strong identity governance, with least privilege, secure-by-default access, and frictionless user experience.
The Role
As IAM Manager, you'll be the strategic owner of identity and access across Holland & Barrett. You'll set the vision, define the roadmap, and lead a team to deliver a scalable, compliant IAM framework that supports both enterprise and customer-facing environments.
You'll work closely with security, IT, HR, engineering, and business leaders, becoming the go-to authority for all identity-related matters.
What You'll Do
* Define and deliver the enterprise-wide IAM strategy and roadmap
* Build and lead a high-performing IAM team
* Architect and implement IAM solutions covering IAM, CIAM, and PAM
* Own policies for MFA, privileged access, segregation of duties, and least privilege
* Oversee identity lifecycle management for employees, partners, and customers
* Partner with application owners to ensure regular access reviews and certifications
* Select and manage modern IAM tools and platforms
* Ensure IAM controls meet regulatory and compliance requirements
Key Requirement
* Senior-level experience in Identity & Access Management
* Deep knowledge of IAM, PAM, MFA, federation, and identity governance
* Experience delivering IAM solutions across enterprise and customer-facing systems
* Hands‑on knowledge of platforms such as Okta, Azure AD, SailPoint, CyberArk
* Strong understanding of SAML, OAuth, and OpenID Connect (OIDC)
* Excellent leadership and stakeholder management skills
* A strategic mindset with the ability to turn vision into delivery
Why Holland & Barrett?
* Build an IAM function from scratch with genuine ownership
* Modern, cloud-native environment with strong executive support
* A purpose-driven business focused on health and wellbeing
If you're excited about shaping the future of identity for a global brand, we'd love to hear from you.
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