Who we are
OSF is an innovative and prominent Salesforce-exclusive transformation partner. As a trusted member of the Salesforce family, OSF has received significant investments, including Salesforce Ventures, and has established itself as a leading partner. Our distinctiveness lies in being a global consulting and delivery partner for Salesforce, equipped to provide comprehensive advisory support across the entire Salesforce customer 360 platform. Our primary focus is to assist clients in envisioning and reshaping their future by embracing new possibilities ('do something new') or swiftly progressing their Salesforce journey ('do something now').
Responsibilities
* Advise customers and prospects on the use of Marketing Cloud and Data Cloud systems, such as Salesforce Marketing Cloud, Data Cloud, or Selligent.
* Proactively support technical implementation on systems such as Salesforce Marketing Cloud, Salesforce Data Cloud, Selligent, or Emarsys.
* Configure, integrate, and optimize our customers' Marketing Cloud and Data Cloud environments to enhance personalization, audience segmentation, and cross-channel activation.
* Participate in the preparation and implementation of customer meetings and workshops as well as marketing and sales activities.
* Leverage Data Cloud capabilities for identity resolution, real-time data activation, and advanced analytics to support marketing and CRM strategies.
Requirements
* Practical experience in a comparable field is more important to us than a completed degree.
* Experience with Marketing Cloud and Data Cloud systems and/or integrating eCommerce platforms.
* Knowledge of digital marketing and/or CRM, and ideally the Salesforce Marketing Cloud Consultant and/or Salesforce Data Cloud Consultant certification.
* HTML knowledge as well as basic knowledge of Java, JSP, or PHP; experience with Pardot, Datorama, or Interaction Studio is desirable.
* Practical experience with database systems (SQL) and working with large-scale customer data platforms.
* Ability to present complex concepts clearly in both written and verbal form.
* A high level of reliability, attention to detail, and the ability to provide pragmatic, rapid support to potential customers.
OSF Digital is proud to be an equal opportunity employer, where you can bring your whole self to work. Join an inclusive and passionate community of professionals who help bring about digital transformation for businesses around the world. At OSF Digital, we welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, color, religion, national origin, age, marital status, or any other protected category in any of the jurisdictions in which we conduct business.