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Our Restaurant Managers play an essential role in delivering an exceptional customer experience across our Restaurants - delivering tasty food, maintaining high operational standards, and smashing commercial targets.
Responsibilities
* Oversee the fast-paced restaurant operation, taking responsibility for both the kitchen and front of house
* Lead an engaged team focused on delivering a great customer experience
* Ensure strict compliance with health and safety regulations at all times
* Manage stock effectively to minimise wastage and ensure the kitchen has everything needed
* Support in-store events, including seasonal highlights like Breakfast with Santa and regular fixtures such as Afternoon Teas
* Communicate effectively with central support teams to maintain smooth operations and provide feedback for improvements
* Contribute to the Garden Centre Management team to ensure a safe working environment, a commercially successful store, and a positive workplace for colleagues
Who we are looking for
* A passion for hospitality with proven restaurant management experience
* Commercial awareness with understanding of budgets, profitability, and sales growth
* Proven ability to manage stock controls and adhere to health & safety regulations
* Ability to identify training needs and coach teams to deliver excellent customer service and a safe environment
* Adaptability to changing priorities, workload, and regulations
* Positivity and leadership to guide the team through seasonal changes with care and motivation
* Alignment with our values: teamwork, continuous improvement, positivity, passion for gardens, and customer focus
What we offer
* Generous annual leave with flexible holiday options
* Uncapped store discounts: 50% in Restaurants, 25% in Garden Centre, 10% in food halls
* Access to Wagestream for financial wellbeing support
* Support from Retail Trust, including confidential support, virtual GP, counselling, and retail rewards
* Development opportunities via Dobbies Academy and eLearning platforms
* A passionate, diverse, and supportive company culture
About us
Founded in 1865 by James Dobbie, Dobbies is the only garden centre retailer with stores in every UK nation.
We celebrate gardens and plants through our products, services, and community events, fostering a love for garden living year-round.
Many stores feature a restaurant or coffee shop, offering a relaxed environment for customers to enjoy refreshments and meals.
We organize events and support a national charity, emphasizing community engagement.
We are committed to being a great place to work, encouraging colleagues to grow, celebrate successes, and deliver excellent service to our customers.
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