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Senior pension administrator (remote)

Cheltenham
Front Row Recruitment
Pension administrator
Posted: 14 May
Offer description

A leading UK Pension Consultancy currently seek several experienced Senior Pension Administrators to join its growing team and award winning business.

Operating at scale across a wide client portfolio, the organisation delivers administration and advisory services to a broad range of pension schemes, with a strong focus on quality, member outcomes, and regulatory excellence.

The Role

This is an excellent opportunity for a skilled pensions professional with strong Defined Benefit (DB) experience to take on a senior position within a collaborative and high-performing team.

You will play a key role in delivering high-quality pension administration services, supporting junior colleagues, and ensuring compliance with industry standards and client expectations.

Key Responsibilities

* Manage complex Defined Benefit pension administration tasks, including retirements, transfers, deaths, and leavers
* Perform and check manual benefit calculations and ensure high levels of accuracy
* Oversee monthly and annual processes, ensuring delivery within agreed SLAs
* Act as a key point of contact for client and member queries, including complex cases
* Monitor team performance, quality, and workload distribution
* Produce and review non-standard communications and technical responses
* Maintain and update pension administration systems and databases
* Support process improvements, quality initiatives, and operational efficiencies
* Provide mentoring, coaching, and technical support to junior team members
* Collaborate with internal departments including payroll, pensions accounts, and administration support teams

Skills & Experience Required

* Strong experience in Defined Benefit (DB) pensions administration
* Solid understanding of UK pensions legislation and regulatory framework
* Proven ability to perform calculations and quality-check others’ work
* Highly organised with strong attention to detail and accuracy
* Confident communicator with strong stakeholder engagement skills
* Proficient in Microsoft Office (Excel, Word, Outlook)
* Ability to manage workload effectively and meet deadlines in a fast-paced environment

What’s on Offer

My client is an award winning company offering a collaborative and inclusive working environment, support towards professional qualifications, generous benefits including bonus, pension, healthcare etc, and genuine opportunities for career development.

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