We are seeking a highly motivated individual to Join Our Team as Patient Services Coordinator. About the Role Are you a highly organised professional with a passion for patient care? Clatterbridge Private Clinic is seeking a dedicated Patient Services Coordinator to join our close-knit administrative team. In this pivotal role, you will act as the central heartbeat of our clinic, serving as the primary point of contact for both our patients and world-class consultants. You aren't just managing schedules; you are guiding patients through their care journey with empathy, clarity, and professionalism. What Youll Be Doing As a Band 5 Coordinator, you will handle a diverse range of administrative and financial tasks, including: Patient Navigation: Acting as a friendly, informative point of contact for patients and consultants regarding the entire care pathway. Coordination: Explaining treatment processes to patients and managing the complex scheduling of clinical appointments. Finance & Liaison: Communicating with insurance companies, solicitors, and authorities to secure authorizations and ensure seamless payment processing. Quality Assurance: Maintaining an efficient, high-quality service environment that reflects the excellence of the clinic. Who We Are Looking For We are a small, dedicated team, so "fit" is everything to us. We are looking for a colleague who is: Patient-Focussed: You genuinely care about the patient experience and can communicate with sensitivity and warmth. A Team Player: You thrive in a small team environment where everyone rolls up their sleeves to help. Detail-Oriented: You can navigate insurance authorizations and complex scheduling with precision. Adaptable: You are comfortable working across both our Liverpool and Wirral sites as required by our service needs. Benefits & Requirements Competitive Salary: £32,073 £39,043 per year. Generous Leave: 28 days annual leave plus statutory bank holidays. Pension: Access to a contributory pension scheme. Stability: Consistent Monday to Friday daytime hours (office-based). Important Note: This role is entirely office-based. Flexibility to work at either the Wirral or Liverpool clinic is essential to support our consultants and patients effectively. How to Apply If you are looking for a role where your administrative skills truly make a difference in people's lives, we want to hear from you. Clatterbridge Private Clinic is an equal opportunity employer.