4 days ago Be among the first 25 applicants
Responsibilities
About the team
The MAI (merchant acquisition and incubation) team's primary objective is to mass attract and onboard sellers and incubate them to certain levels through scaling means.
About the role
TikTok is looking for a smart and ambitious Seller Education & Seller Communication Manager to join TikTok Shop team based in London. The objective of the role is to grow seller through seller education and seller communication leveraging variety of channels, including TikTok inapp channels like inbox message and external channels like EDM and social media. This role is expected to have related experience and strong ambition to reach goals following strategies.
Responsibilities:
- Develop and produce educational materials to assist merchants in maximizing their sales on TikTok Shop and increasing GMV (Gross Merchandise Value).
- Organize and facilitate educational events, workshops, and webinars tailored to the needs of merchants.
- Utilize various communication channels (e.g., email, social media, in-app messaging) to effectively educate merchants about TikTok Shop features, best practices, and strategies for driving sales.
- Collaborate with cross-functional teams to ensure the accuracy and relevance of educational content and resources.
- Gather and analyze merchant feedback to continuously improve educational programs and materials.
- Track and report on the effectiveness of educational initiatives and their impact on merchant performance.
Qualifications
Minimum Qualifications
- Bachelor’s Degree or above, 2-4 year experience in education, training, or merchant support, preferably in an e-commerce or social media context.
- Good data sense, ability to deal with complex business analysis and intelligence in defining opportunities.
- Ability to create engaging and informative educational content.
- Strong organisational skills and attention to detail.
- Strong communication and interpersonal skills in English.
- Advanced Excel
Preferred Qualifications
- Result-oriented and hands-on
- Fast learner and self-starter, highly entrepreneurial, ability to thrive in an ambiguous environment, embrace changes and persevere in face of challenges.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Technology, Information and Internet
Referrals increase your chances of interviewing at TikTok by 2x
Sign in to set job alerts for “Seller” roles.
London, England, United Kingdom 1 day ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 3 days ago
London, England, United Kingdom 5 days ago
Regional Account Executive - Sports & Fitness North London
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 weeks ago
Greater London, England, United Kingdom 1 month ago
E-commerce and Amazon Account Executive (Online Accounts inc Amazon and
London, England, United Kingdom 4 weeks ago
London, England, United Kingdom 4 days ago
London, England, United Kingdom 2 weeks ago
Uxbridge, England, United Kingdom 2 months ago
Assistant Buyer - Maternity Cover - FTC 11 months
London, England, United Kingdom 2 weeks ago
TikTok Shop - Seller Experience, London
London, England, United Kingdom 5 days ago
London, England, United Kingdom 5 days ago
London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 4 days ago
London, England, United Kingdom 2 weeks ago
East Ham, England, United Kingdom 3 weeks ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 6 months ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 weeks ago
TikTok Shop - Seller Growth Lead, Europe
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
Inbound Sales Executive, Meetings & Events
London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 months ago
Technology Cloud Sales Executive - UK market
London, England, United Kingdom £60,000.00-£72,000.00 1 month ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 21 hours ago
London, England, United Kingdom 3 weeks ago
TikTok Shop -Regional Operations Business Analyst
London, England, United Kingdom 4 weeks ago
TikTok Shop - Seller Fulfilment Performance Analyst, Governance & Experience
London, England, United Kingdom 2 weeks ago
Account Executive - Strategic Engagement Group
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
Finchley, England, United Kingdom 3 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr