Overview
Hours 37.5 hours per week
Community Housing is looking for an experienced Housing Manager – Localities to lead our Localities Team in delivering excellent tenancy and neighbourhood management services that make a real difference to our customers.
About the role
* Lead, motivate and develop Localities Team Managers, driving high performance and customer satisfaction.
* Deliver high-quality neighbourhood and tenancy management services across our communities.
* Take a proactive role in tenancy enforcement and work closely with external partners such as local authorities, social services, and health organisations.
* Shape and deliver service improvements, ensuring customer voices and lived experiences influence how we work.
* Be a key member of the Housing Management Team, supporting strategic development, service planning and policy improvement.
* Ensure compliance with housing law, consumer regulation, safeguarding, and regulatory standards.
About you
* Significant experience in housing services, housing law, and tenancy management.
* A proven track record of leading high-performing teams and driving culture change.
* Excellent communication and stakeholder engagement skills.
* A customer-first approach, with the ability to develop innovative solutions that improve services.
* Strong problem-solving skills, resilience under pressure, and the ability to work flexibly.
* Consideration will also be given to those currently working towards this qualification.
If you feel you would be the right person for this role, simply click the 'Apply Now' button to start your application.
Closing Date: 23:59 Sunday 28th September 2025
Interviews will be held 2nd & 3rd October
We reserve the right to close the vacancy before the closing date, therefore, you are advised to submit your completed application as soon as possible to have the best chance of being considered.
Community Housing was formed in 2000 through a stock transfer from Wyre Forest District Council. We are a social business and one of Worcestershire’s largest Registered Providers of social housing, managing around 6000 homes and offering a range of services that help people to live independently.
We are proud of what we have achieved so far for the people and communities we support. Over the coming years we are focused on helping people to thrive and live independently, knowing they have a secure place they can call home, that they can afford, and with a landlord who cares about them.
Our Corporate Plan will help us to push forward and achieve results for our customers and communities. But even more so, it is our people that will drive our success. With the right people, with the right skills, knowledge, behaviour, and values we achieve our goals. When we are looking to recruit, we don’t just look for the best skillset or experience, we are also looking for people who will support our vision and ‘The Community Way’ of doing things.
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