About Our Client Our client is a leading UK commercial flooring contractor, supplying, installing, and maintaining high-quality flooring systems across sectors such as retail, hospitality, education, healthcare, office space, and more. Their services include hardwood, carpet, vinyl, polished concrete, floor sanding, subfloor preparation, and hygienic wall cladding. They pride themselves on quality, service and expertise. They work across large and small projects, both in domestic and commercial environments. Role Overview Our client is seeking a competent and reliable Office Administrator to support their busy office operations. The successful candidate will help ensure smooth administrative workflow, support project documentation for flooring and fit-out contracts, interact with clients, and keep all office systems running efficiently. Key Responsibilities * Manage incoming and outgoing correspondence (email, post), and answer and direct phone calls professionally. * Maintain accurate records, filing systems, and databases (project files, customer contacts, supplier files). * Assist the Contracts / Projects team with documentation, including contracts, quotations, site reports, project schedules, change orders, and health & safety paperwork where needed. * Book MOTs and manage servicing for company vehicle fleet. * Regular liaison with clients: answer queries, provide updates, escalate issues as appropriate. * General office administration: ordering supplies, organising meetings, coordinating travel or site visits, maintaining office systems. * Ensure paperwork and project files are kept compliant and up to date. Requirements & Skills * Previous experience working as an Office Administrator, Office Coordinator, or similar administrative / clerical role. * Strong proficiency in Microsoft Office (Word, Excel, Outlook). Ability to generate basic reports, spreadsheets, and maintain electronic filing. * Excellent organisational skills, attention to detail, ability to juggle multiple tasks and priorities. * Good verbal and written communication skills; able to converse with clients, suppliers, and colleagues professionally. * Ability to work proactively, take initiative, and follow through with tasks with minimal supervision. * Desirable (but not essential): experience in a construction, flooring, or fit-out environment; familiarity with contracts, site documentation, health & safety compliance