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Mission
You will not only deliver BMS Support to allocated local customer sites, but also provide a proactive approach and develop meaningful relationships with your customers and demonstrate our IMPACT values whilst helping to drive service transformation.
Responsibilities
* Operate within Schneider Electric policies and guidelines to ensure we work in a safe and responsible manner taking a zero-tolerance approach to unsafe behaviour;
* Take ownership of your customer base to meet/exceed our contractual requirements
* Deliver a best in class service
* Work closely with the customer to identify operational issues that we can resolve
* Provide clear and concise service reports that demonstrate the value of Schneider Electric
* Proactively identify and provide quoted solutions for improvements, upgrades or repairs
* Identify energy and enhancement projects to provide suggestions and opportunities beneficial for both parties
* Advise and assist Operations Managers and Sales with larger opportunities
* Take part in the team call out rota and support other members of the team where possible
Key Skills & Requirements
* Electrical qualification/background plus BMS and/or HVAC industry experience.
* Previous experience in the Field Service environment, where customers were looked after.
* Motivated individual willing to learn about the product range Schneider Electric can offer its customers.
* Demonstrated related work experience and a strong track record in a similar role.
* Positive attitude and constructive approach.
* Hold a full UK driving licence.
* Happy to work 12‑hour shifts on‑site (7:00 – 19:00), on a rolling 4‑days on, 4‑days off permanent day shift. Eligible for shift allowance.
* Upwards of 5 years BMS engineer experience.
At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity.
We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future.
“We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability.”
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