At FCDO Services we protect the UK’s interests at home and overseas. We design and construct secure government buildings and courier diplomatic packages worldwide, safeguard government tech and a whole lot more. Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we’re on. In our world, it all matters.
Our Digital and Data technology team are at the forefront of digital innovation. They provide best‑in‑class solutions for our clients, helping to shape and support a data‑driven future for the UK government. Whether it’s creating bespoke, secure software, offering programme and application support or moving an entire embassy’s servers to a Cloud platform, no matter the task, they’re on hand to provide support. Now, you’ve got the opportunity to join them.
Providing innovation to government partners
Delivering best‑in‑class solutions
Working at the cutting‑edge of technology
It all matters
Deliver and integrate world‑class software for our global customers
When you join our collaborative and creative team of software developers, it will be your task to design, code, test, correct and document large programmes and modifications from supplied specifications, and provide costs, timescales and estimate the resources required to effect change. Using all your skills as you collaborate with our clients and users on the content and appearance of complex web pages, we’ll also expect you to create and test pages with specified content and layout, and develop web interfaces to new or existing applications.
You’ll have a number of other important responsibilities – these include analysing data requirements to establish, modify or maintain object and data models, evaluating potential solutions and demonstrating, installing and commissioning the selected products. Using application management software and tools to collect performance statistics to ensure targets are met, you’ll perform essential maintenance and identify and resolve any problems you encounter. In addition, you’ll maintain your knowledge of specific technical specialisms, use this to execute a range of specific tasks, and provide detailed advice regarding their application.
Use all your specialist development skills as you help defend the UK’s interests
Qualifications
With Agile and ITIL Foundation level qualifications or relevant practical experience in a similar role to this one, you should hold Microsoft role‑based certification and be skilled at working with technologies in a secure enterprise environment. It’s also important that you possess well developed knowledge of database concepts, architectures, software and facilities such as ServiceNow Studio, Business Rules, Client Scripts, UI Policies, UI Actions, Flow Designer / Workflow Editor, Service Catalog & Request Management, CMDB (Configuration Management Database), Performance Analytics & Reporting and Security & ACLs, have a good understanding of object and data modelling techniques and design principles.
Skills and in depth knowledge of the below are essential: database concepts, architectures, software, ServiceNow Studio, Business Rules, Client Scripts, UI Policies, UI Actions, Flow Designer / Workflow Editor, Service Catalog, CMDB, Performance Analytics & Reporting, Security & ACLs, SQL, REST/SOAP APIs, JSON/XML.
It goes without saying that you’ll have excellent numerical and analytical skills, and extensive knowledge of relevant programming languages such as JavaScript, HTML/CSS, REST/SOAP APIs, SQL and JSON/XML. In addition, subject matter expertise in a key technology, tool or product would be desirable, as would experience of working in a variety of ITIL3 environments and ServiceNow Certified System Administrator (CSA) and ServiceNow Certified Application Developer.
Benefits
We offer a competitive salary, generous holiday entitlement and a Civil Service Pension. You’ll also have access to training and other development opportunities to help grow your career with us. Our offices have an on‑site gym, nursery, café, and restaurant, and we offer interest‑free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need.
Security Clearance
Every single colleague must be security cleared before joining us. If you’re successful in your application, we’ll ask you to undergo our vetting process to achieve Security Checked (SC) clearance.
The UK Operations & Rapid Response Service (UKORRS) is a hard‑to‑find place for talented people like you. If you’re ready to take on an exciting, high‑impact role, apply today.
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